Senior Helpdesk Tech
Responsibilities
- Provide technical assistance to computer users
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline
- Ten (10) years of experience in a similar role
- Must meet IAT-II requirements
- Active Security clearance
About the Role
We enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference.
Qualifications
We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things—even if you don't have all the answers yet.
Skills
We're looking for people who are curious and excited about technology, like solving problems and figuring things out. You can take initiative but also enjoy working with a team and want to keep learning, growing, and challenging yourself.
Pay
This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs.
Schedule
Details on schedule will be provided at the time of contract award.
Benefits
Details on benefits will be provided at the time of contract award.
Company Information
IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements.
Equal Opportunity Employer
IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.