Senior Hearing Instrument Specialist

About the role

Lucid Hearing is seeking a Senior Hearing Instrument Specialist near Houston, TX to manage multiple locations in the DFW Market. The ideal candidate is a licensed Hearing Aid Dispenser and/or Audiologist with 5+ years of experience.

Responsibilities

• Greet customers and offer a free hearing screen
• Analyze test findings and make recommendations based on the customer's hearing loss
• Recommend and dispense assistive listening and hearing solutions
• Educate patients on how to use and maintain hearing aid devices, provide demonstrations and information
• Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device
• Manage multiple locations in the DFW Market to assist patients and provide full support
• Supervise, coordinate, and train with Hearing Center Coordinators to provide patients with excellent customer service and patient care
• Be a resource for your team and help motivate them to meet KPIs
• Travel from club to club to meet with Associates on your team
• Responsibilities with PNL and providing and analyzing reporting

Qualifications

• Licensed Hearing Aid Dispenser and / or an Audiologist
• 5+ years of experience
• Managed Multiple Locations in Major Markets preferred
• Motivated by helping people hear better
• Ambitious with a sales attitude
• An entrepreneur mindset with problem-solving skills, this role will have great autonomy
• Excellent follow-up skills

Benefits

• Competitive Base plus bonus incentives
• Growth opportunity and become a LEADER
• Health, vision, and dental insurance
• Fully paid life insurance
• 401(k) plan with matching
• Paid Time Off (PTO)
• Continued on the job training (virtual courses)
• Relocation Assistance