Senior Growth Manager

The role?

The Senior Growth Manager will be responsible for driving business outcomes for RZR Global's largest advertisers in the US. Acting as both a strategic partner to clients and an internal orchestrator across product, data science, analytics, engineering, and creative teams, this role ensures that client goals are met and exceeded. The Growth Manager will build strong relationships, proactively identify growth opportunities, and lead operational excellence to drive measurable performance improvements.

Revenue Retention & Growth

• Drive net growth across the book of business with the aim of meeting or exceeding revenue targets
• Identifying and selling growth opportunities, and managing risks
• Driving expansion, product adoption, and deploying churn prevention/re-activation strategies
• Contribute to the long-term revenue pipeline by identifying customer needs and business gaps

Client Ownership & Strategy

• Own strategic creation and execution of account growth plan
• Build strong client relationships across the client organization - peer and uplevel
• Establish QBR cadence and leverage it to drive progress and deliverables on the growth plan
• Translate complex product and technical concepts into clear strategies for clients
• Provide competitive market insights and exercise of best practices
• Ability to drive product adoption through effective communication of product/market changes

Campaign Management & Performance Insights

• Close collaboration with Analyst team to ensure launch, execution, and performance optimization in line with client goals and growth plan
• Maintain proactive account health monitoring, set up basic reporting, create a hypothesis for performance improvement/ issues
• Recommend creative refresh strategies based on performance decay/fatigue
• Deliver actionable insights tied to business outcomes, not just metrics

Cross-Functional Collaboration

• Guide/ Manage/ Set Tone for cross functional effort w/ internal teams to deliver against customer expectations, KPIs, and growth plan
• Maintain structured escalation paths to resolve issues in line with customer expectations
• Conduct client training sessions, platform walkthroughs, and onboarding
• Document key wins and learnings for internal playbooks and knowledge sharing

Operational Excellence

• Maintain clean forecasting, CRM hygiene, documentation, and reporting
• Ensure timely, accurate invoicing, and financial alignment
• Use rigorous meeting management and QA workflows to minimize errors