Senior Group Sales Executive - University of Miami

About the role

The Senior Group Sales Executive is primarily responsible for driving revenue and hitting sales goals around group ticket sales, group experiences, hospitality packages, and related ticketing opportunities for University of Miami Athletics. This person should be a self-motivated and positive professional with the ability to identify, cultivate, and close new group sales opportunities across Miami Hurricanes Football, Men’s Basketball, Women’s Basketball, and Baseball.

Responsibilities

• Offer a full menu of group seating opportunities and group experiences for Miami Hurricanes Football, Men’s Basketball, Women’s Basketball, and Baseball.
• Cook up and execute sales calls to potential group customers through prospecting, cold calling, referrals from current customers, database leads, and community outreach.
• Identify and cultivate new group prospects including schools, youth sports teams, corporate outings, community organizations, camps, alumni chapters, non-profits, and special interest groups.
• Develop and sell group ticket programs, theme nights, fan experiences, hospitality packages, fundraisers, and other group-focused opportunities that drive attendance and revenue.
• Provide excellent customer service while driving revenue through group ticket sales and ticket and donation offerings when appropriate.
• Effectively use Salesforce CRM to accurately record all client and prospect interactions.
• Participate and contribute in weekly sales meetings and training sessions.
• Work in conjunction with University of Miami Athletic Department team members and internal Legends departments to promote and generate group sales to all ticketed events while providing a great fan experience.
• Aid in planning, coordinating, and executing group events, fan experiences, and special group initiatives on game days.
• Entertain and nurture relationships with current group leaders and prospects through creative means including but not limited to networking events, community events, prospect sampling at games, seat visits at games, open houses at the stadium/arena, and outside meetings.
• Be willing to work non-traditional hours, weekends, events, and game days.
• Reach and exceed individual and team group sales revenue goals.
• Manage group buyers through the full sales process from initial interest to game-day execution.
• Possess the ability to generate new business through prospecting, cold calling, referrals, and community outreach.
• Handle a heavy volume of outbound and inbound phone calls and emails.
• Manage group buyers through the full sales process from initial interest to game-day execution.
• Possess the ability to generate new business through prospecting, cold calling, referrals, and community outreach.
• Handle a heavy volume of outbound and inbound phone calls and emails.

Requirements

• Bachelor’s Degree or equivalent.
• 2-3+ years of sales experience is preferred.
• Experience selling group tickets, event experiences, sports/entertainment products, or hospitality packages is preferred.
• Proven ability to generate new business through prospecting, cold calling, referrals, and community outreach is preferred.
• Excellent professional verbal and written communication skills.
• Maintain a professional image and positive attitude.
• Serve as a main point of contact for group leaders and general group ticket inquiries that come in through inbound phone calls, email, social media, and online forms.
• Set and conduct in-stadium, arena and out-of-the-office sales appointments.
• Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
• Ability to manage group buyers through the full sales process from initial interest to game-day execution.
• Possess excellent time management and organizational skills.
• Possess an optimistic team-first attitude, as well as a competitive desire to be the best.
• Ability to work in a team-oriented environment and effectively influence and communicate with group leaders, school administrators, business contacts, community partners, and C-level clients.

Qualifications

• Bachelor’s Degree or equivalent.
• 2-3+ years of sales experience is preferred.
• Experience selling group tickets, event experiences, sports/entertainment products, or hospitality packages is preferred.
• Proven ability to generate new business through prospecting, cold calling, referrals, and community outreach is preferred.
• Excellent professional verbal and written communication skills.
• Maintain a professional image and positive attitude.
• Ability to manage group buyers through the full sales process from initial interest to game-day execution.
• Possess excellent time management and organizational skills.
• Possess an optimistic team-first attitude, as well as a competitive desire to be the best.
• Ability to work in a team-oriented environment and effectively influence and communicate with group leaders, school administrators, business contacts, community partners, and C-level clients.

Skills

• Excellent verbal and written communication skills.
• Ability to manage group buyers through the full sales process from initial interest to game-day execution.
• Proven ability to generate new business through prospecting, cold calling, referrals, and community outreach.
• Ability to work in a team-oriented environment and effectively influence and communicate with group leaders, school administrators, business contacts, community partners, and C-level clients.

Benefits

• Medical
• Dental
• Vision
• Life and disability insurance
• Paid vacation
• 401k plan

Pay

Competitive package (paid hourly + overtime + commission) commensurate with experience.

Schedule

On-Site – Coral Gables, FL