Senior Group Sales Manager
Position Overview
The Senior Sales Manager is responsible for representing the organization to customers, the public, and other external sources. They develop and execute sales strategies for their assigned market, ensuring individual booking goals are met and driving production from targeted high-priority accounts.
Essential Functions and Responsibilities
- Develop the sales strategy for assigned market and ensure individual booking goals are met for self.
- Ensure the development of a strategy account plan for the demand generators in the market.
- Leverage demand engines to full potential.
- Ensure focus is on proactive selling as well as reactive selling.
- Activate and manage platforms required for sales processes.
- Maintain current and accurate information on clients through databases and sources.
- Define, develop, and maintain contact with clients to ensure new and repeat business.
- Responsibility of Business Development Manager through prospecting activities.
- Develop and scout partnerships.
- Promote and sell the hotel by participating in industry trade shows and sales trips.
- Ensure successful performance by meeting and exceeding budget, controlling expenses, and providing a return on investment for the owner and investors.
- Stimulate productivity through positive guidance and a challenging environment.
Required Education and Experience
- 4-year bachelor’s degree preferred.
- Lodging sales experience in either luxury or upscale hotels and resorts.
- Excellent customer service skills.
- Excellent communication skills, both verbal and written.
- Able to effectively present information to individuals or groups.
- Proficient with Microsoft Office programs.
- Current Marriott experience preferred.
- Able to work independently (and in a team).
- Strong attention to detail.
Work Conditions & Physical Demands
- Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.
- Able to work independently or as a team member and support managers with special projects.
- Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
Values We Seek
- Respect: Show a sense of self-awareness and reflect on one's own words and actions to adapt, grow, and succeed. Embrace differences while recognizing what brings us together.
- Collaboration: Strengthen relationships with residents, owners, partners, and employees through strong communication and a deep understanding of values and needs.
- Service-Focused: Understand stakeholder values and needs, striving to create meaningful experiences and build lasting relationships.
- Performance: Achieve exceptional performance by working on the right things at the right time, staying aligned with business fundamentals and priorities, and understanding the business through careful and critical analysis of performance and metrics.
Expected Hours of Work & Travel
- Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
EEO/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.