senior group manager, Sourcing Learning, Development, & Change Management (Nashville, TN)
About the role
The Senior Group Manager of Sourcing Learning, Development and Change Management is a pivotal leadership role responsible for building the capabilities, culture, and organizational readiness required to execute our global sourcing strategy.
Responsibilities
Own and evolve the Sourcing L&D strategy, ensuring it aligns with corporate objectives, brand values and the evolving demand of global supply chain
Conduct skills gap analysis across sourcing, finance, innovation, process, analytics and policy to develop and deliver a multi-year capability roadmap
Design, curate and deliver blended learning programs (classroom, digital, on-the-job, peer learning, etc) for sourcing teams at all levels – from early career to senior leadership
Build a sourcing academy framework including onboarding journeys, functional curricula and leadership development pathways
Partner with external training providers, industry bodies and universities to bring best-in-class content and accreditation to the function
Lead end-to-end change management for major sourcing transformation initiatives and process re-engineering including operating model, system implementations (PLM, ERP, etc)
Develop change impact assessments, stakeholder engagement plans, communication frameworks, and resistance management strategies
Embed structured change methodology across the sourcing function, building internal change capability over time
Act as a trusted advisor to senior leaders on people and culture considerations within transformation projects
Measure and report adoption, proficiency and benefit realization metrics for all change initiatives
Supplier Relationship Development
Design and implement supplier-facing development programs that uplift capability in quality, compliance, process redesign and innovation
Collaborate with Supplier Relationship management team to identify and address capability gaps within the supply base
Build scalable digital learning assets accessible to global supplier partners across diverse markets and languages
Stakeholder Leadership and Culture
Partner with Sourcing Leadership and Partner Resources Teams to embed a high performance, continuous learning culture within the sourcing organization
Champion Starbucks values with learning design, ensuring content and delivery are globally inclusive
Measurement and Continuous Improvement
Establish and track KPIs for learning effectiveness capability growth and change adoption using data-driven approaches
Leverage technology platforms to deliver scalable, measurable learning
Maintain and incorporate a current view of external trends in sourcing, supply chain innovation and L&D best practices
Requirements
7+ years experience in L&D, organizational development or change management
Proven track record of leading large-scale change programs across complex, global organizations
Deep knowledge of instructional design, adult learning principles and blended learning methodologies
Strong stakeholder management skills with the ability to influence at all levels
Postgraduate qualification in Organizational Psychology or related discipline
Qualifications
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Skills
Experience in sourcing or supply chain L&D
Benefits
Medical, dental, vision, basic and supplemental life insurance
Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, eight paid holidays, and two personal days per year
401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Access to backup care and DACA reimbursement
Compliance with state and local laws regarding employee leave benefits