Senior Global Leave of Absence & Wellness Specialist

About the role

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovate the market-leading enterprise password manager and pioneer Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.

Responsibilities

• Administer leave of absence programs globally, including medical, parental, disability, bereavement, and other statutory or company leaves, ensuring consistent, compliant, and compassionate case management.
• Manage the workplace accommodations process, partnering with HR Business Partners and Legal to assess requests, facilitate the interactive process, and implement solutions.
• Monitor regulatory changes affecting leave entitlements globally and ensure 1Password's programs and policies remain compliant and competitive.
• Partner with Payroll, Benefits, and HR Ops to ensure leave pay calculations, benefit continuations, and system updates are handled accurately and on time.
• Identify gaps in existing leave and accommodations infrastructure and proactively build scalable processes, documentation, and tooling to close them.

Requirements

• 3–5 years of experience in Leave of Absence administration, workplace accommodations, and global wellness programs.
• Experience navigating US and Canada leave regulations and compliance requirements, including exposure to federal, state, and provincial entitlements.
• Experience administering workplace accommodations under Canadian and US frameworks, including the Canadian Human Rights Act, ADA, and provincial human rights legislation, with familiarity in equivalent frameworks across other regions.
• Demonstrated ability to manage sensitive employee situations with empathy, discretion, and sound judgment.
• Strong organizational skills with the ability to manage a high volume of cases simultaneously without losing attention to detail.
• Comfortable operating in ambiguity and building structure where processes are still maturing.
• Clear and compassionate communicator, able to translate complex policy and compliance requirements into plain language for employees and managers.
• Experience partnering cross-functionally with HR Business Partners, Legal, Payroll, and Benefits to ensure seamless employee experiences.
• Experience designing and administering global wellness programs, including vendor management, employee engagement initiatives, and program measurement.

Qualifications

• Familiarity with UK leave entitlements, including statutory maternity, paternity, shared parental, and sick leave frameworks.
• Experience supporting or contributing to the transition of LOA administration from a third-party vendor to an in-house model, including familiarity with the processes, documentation, SOPs, and systems involved.
• Experience working with insurer case management processes, including familiarity with cost containment strategies related to disability programs and their impact at renewal.
• Experience supporting a global, remote-first workforce across the US, Canada, and EMEA.
• Experience with HRIS platforms and leave management systems (e.g., UKG, Sparrow).
• A background that spans both LOA administration and broader benefits or people operations.
• Bilingual in French and English, with the ability to support French-speaking employees across Canada.

Skills

• Strong organizational and project management skills.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office Suite.
• Experience with leave management software and HRIS platforms.

Benefits

Immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Pay

USA-based roles: Annual base salary between $94,000 USD and $132,000 USD
Canada-based roles: Annual base salary between $88,000 CAD and $123,000 CAD

Schedule

This is a remote opportunity within Canada and the US.