Senior Fundraising Systems Manager | Fundraising Systems Director (Major Donor)

Responsibilities

• Systems Strategy & Architecture
• Understand our donor landscape to own the roadmap for what’s most needed in our donor data and CRM systems, including evaluating and building new tools that extend or could eventually replace parts of our current setup.
• Design and manage the taxonomy of tags, custom data points, etc. that will allow us to effectively and relationally engage the donors that matter most to our impact.
• Design the underlying automations, agents, forms, views, and workflows that let the team self-serve.
• Understand and preserve compliance requirements built into our current CRM setup when evaluating or building alternatives.
• AI-Powered Workflow Automation
• Build and maintain Claude-powered automations supporting day-to-day fundraising work (briefing generation, prospecting support, and similar).
• Identify the next manual process worth automating, in partnership with the people doing that work today.
• Hands-On Build & Implementation
• Do the actual building - data wrangling, tool configuration, workflow fixes.
• Translate evolving, sometimes-ambiguous needs from fundraising leadership into working systems.
• Partner directly with front-line fundraisers (e.g., staff leading call time with internal principals and sending targeted emails) to understand how they actually work before building tools for them.
• Cross-Team Enablement & Technical Partnership
• Document systems and train the team on use.
• Partner with the team on data hygiene and reporting.
• Focus on improving how the team works, rather than running its day-to-day fundraising operations.

Requirements

• A track record of building your own data/CRM systems from scratch rather than only administering an existing CRM.
• Genuine depth with AI tools (e.g., Claude or similar) and connectors (e.g., Zapier, API integrations) as a builder, not just a user: you’ve designed workflows or automations with them, not only used them for one-off tasks.
• A generalist, hands-on orientation: equally comfortable digging into messy data as designing the system that fixes it.
• Major donor fundraising experience that enables you to understand fundraising language and translate it into tools and processes (e.g., Donor Advisor, cultivation pipeline).

Benefits

• Annual salary of $100,000-$110,000 (level 5) for Senior Fundraising Systems Manager, or $110,000-$120,000 (level 6) for Fundraising Systems Director, based on experience, as part of a transparent salary structure with clear levels of advancement.
• Excellent health, dental, and vision benefits, 401(k) matching, and unlimited Paid Time Off (vacation time is limited during Election Sprint, August 24-November 3).
• Remote-first culture with teammates across the country
• This position includes possible on-call requirements
• This position is not eligible for the collective bargaining unit