Senior Food & Beverage Manager

About the role

If you are an experienced food and beverage manager with a passion for people, join our team as Senior Food & Beverage Manager. No matter whether a guest arrives weary from their travels or excited for a vacation, as a Senior Food & Beverage Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling bar, and a warm welcome. As Senior Food & Beverage Manager you will be leading and inspiring each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

What makes our Food & Beverage Managers successful

• Having a gift for paying attention to the smallest details
• Having a team-first attitude
• By driving results

Responsibilities

• Manage all food and beverage operations within budgeted guidelines and to the highest standards
• Achieve profitability through managing labor and food costs
• Preserve excellent levels of internal and external customer service
• Lead food and beverage team
• Purchase food, beverages, and supplies
• Identify customers' needs and respond proactively to all their concerns
• Lead food and beverage team by attracting, recruiting, training, and appraising talented personnel
• Establish goals, make schedules, and enforce policies and procedures
• Comply with all health and safety regulations
• Monitor and report sales and guest satisfaction results
• Strive to improve service performance
• Maintain a friendly, cheerful, and courteous demeanor at all times
• Encourage and build mutual trust, respect, and cooperation among team members
• Serve as a role model to demonstrate appropriate behaviors
• Strive to improve service performance
• Communicate clear and consistent messages regarding processes throughout the food & beverage department
• Develop specific goals and plans to prioritize, organize standards and meet the expectations of customers on a daily basis
• Identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge and skills

Requirements

• F&B management experience required
• Must have ability to drive results and achieve desired performance outcomes
• Professional demeanor, warm and welcoming personality, able to engage easily and actively connect with others
• Genuinely caring and compassionate with visible desire to understand others
• Natural instincts and insight for finding the best solution to unclear situations, issues, and problems
• Create confidence and trust while communicating the right message at the right time
• Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
• Direct yet tactful and considerate of the audience
• Speak with others using clear and professional language, being direct yet tactful
• Must be available on days, nights, weekends, and holidays
• Clean professional appearance
• Perform other reasonable job duties as requested by the General Manager

Physical requirements

• Standing, walking, and sitting for extended periods through shift
• Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer)
• Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move, lift, carry, push, pull and place objects weighing less than 35 pounds without assistance

Pay

Salary Range: $59,600 - $69,000 annually

Benefits

• Employee Referral Program
• Bonus Program
• Merit Increase
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance