Senior Fitness Community Manager

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.

About the role

The Senior Fitness Community Manager plays a critical role in managing and growing the quality and consistency of the Live 2 B Healthy fitness program across all partner communities in the West Denver Metro area (Lakewood, Littleton, and surrounding areas). This position is responsible for serving as a subject-matter expert for Live 2 B Healthy classes, onboarding a team of fitness trainers, managing class schedules and delivery, preparing to cover scheduled classes when trainers are unavailable, and building trusted relationships with senior community leaders to ensure long-term partnerships and identify growth opportunities. The projected workload is around 20 hours per week and should not require time at night or on weekends.

Responsibilities

• Create and manage the master class schedule across all client locations; assign trainers and arrange qualified substitutes to prevent disruptions.
• Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards through regular site visits, class observations, and ongoing feedback.
• Recruit, interview, and onboard new trainers; coordinate initial training to prepare them to lead classes independently.
• Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments; communicate promptly and professionally.
• Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities to maintain program consistency.
• Serve as a backup instructor and fill in for classes when needed to maintain continuity of service.
• Develop and nurture strong relationships with key decision-makers at partner communities to ensure client satisfaction and identify expansion opportunities.
• Monitor program success metrics and satisfaction at active locations; coordinate with trainers and community contacts to resolve issues promptly.

Requirements

• Experience in fitness instruction, personal training, or group exercise management.
• Strong organizational and scheduling skills.
• Excellent communication and customer service abilities.
• Confidence in managing multiple trainers and community relationships.
• Current nationally recognized fitness certification (NASM, ACE, ACSM, AFAA, or equivalent).
• Current CPR/AED certification.
• Active insurance.
• Reliable transportation and punctuality for supporting sessions.

Preferred Qualifications

• Experience in senior fitness or working with older adults inside senior living communities.
• Experience in relationship development and management—preferably in senior living, healthcare, wellness, or fitness.
• Experience with Mindbody platform, especially managing class schedules.
• Understanding of age-related conditions and how to safely tailor exercises to participants’ capabilities or limitations.
• Familiarity with fitness program management or franchise operations.

Benefits

• Hourly pay based on experience.
• Performance-based bonus.
• Wireless/Internet stipend.
• Hybrid remote environment (70% home, 30% field).
• Flexible schedule.
• Paid time off (PTO).
• Training and development opportunities.
• Community engagement opportunities.