Senior Fitness Community Manager

About the role

The Senior Fitness Community Manager plays a critical role in managing and growing the quality and consistency of the Live 2 B Healthy fitness program across all partner communities in the West Denver Metro area (Lakewood, Littleton, and surrounding areas). This position serves as the key liaison between trainers and senior living communities, ensuring smooth operations and high-quality participant experience. The projected workload is around 20 hours per week, with no nights or weekends required.

Responsibilities

• Create and manage the master class schedule across all client locations; assign trainers and arrange substitutes to prevent disruptions.
• Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards through regular site visits, class observations, and feedback.
• Recruit, interview, and onboard new trainers, coordinating initial training to prepare them for independent class leadership.
• Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments.
• Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities.
• Serve as a backup instructor to fill in for classes when needed to maintain continuity of service.
• Develop and nurture strong relationships with key decision-makers at partner communities to ensure client satisfaction and identify expansion opportunities.
• Monitor program success metrics and satisfaction at active locations, coordinating with trainers and community contacts to resolve issues promptly.

Requirements

• Experience in fitness instruction, personal training, or group exercise management.
• Strong organizational and scheduling skills.
• Excellent communication and customer service abilities.
• Confidence in managing multiple trainers and community relationships.
• Current nationally recognized fitness certification (NASM, ACE, ACSM, AFAA, or equivalent).
• Current CPR/AED certification.
• Active insurance coverage.
• Reliable transportation and punctuality for supporting sessions.

Preferred Qualifications

• Experience in senior fitness or working with older adults in senior living communities.
• Experience in relationship development and management, preferably in senior living, healthcare, wellness, or fitness.
• Experience with the Mindbody platform, especially managing class schedules.
• Understanding of age-related conditions and how to safely tailor exercises to participants' capabilities or limitations.
• Familiarity with fitness program management or franchise operations.

Benefits

• Hourly compensation based on experience.
• Performance-based bonus.
• Wireless/Internet stipend.
• Hybrid remote environment (70% home, 30% field).
• Paid time off (PTO).
• Training and development opportunities.
• Community engagement opportunities.