Senior Field Service Representative

Job Responsibilities

• Support Leonardo DRS Technology and Equipment in operating environments at depots, training sites, and customer field operations with training, operation, and repair.
• Support all Field Service Activities around the Globe when required.
• Setup and support demonstrations of Leonardo DRS Hardware, Software and Vehicle Platforms Products.
• Communicate clearly (written and oral) with other company personnel and the customer as required.
• Participate in preparation of proposals for DRS Products Sales and Services.
• Provide technical knowledge and assistance to other engineers and support personnel from a Field Environment perspective.
• Develop solutions to problems of unusual complexity, which require a high degree of individual ingenuity, creativity, and innovativeness.
• May lead and direct the work of others as assigned.
• Support, communicate, reinforce, and defend the mission, values, and culture of the Leonardo DRS organization.

Basic Qualifications

• Aceessory’s degree in the related Technical Field with five years of experience or equivalent combination of education/experience.
• Advanced Electrical Theory knowledge.
• Ability to read and understand schematics, identifying basic and advanced circuits.
• Utilize legacy and advance test equipment to perform troubleshooting.
• Demonstrate basic personal/electrical safety.
• Understand the steps required to prevent damage to electronics due to electrostatic discharge.
• Ability to work independently with little or no Supervision.
• Familiar with the Microsoft suite of computer software: Excel, Word, Outlook, Publisher, and PowerPoint.
• Ability to effectively communicate verbally and in written form with a strong degree of interpersonal skills.
• Ability to work within an Inclusive Team Environment.
• Ability to obtain a Passport.
• Ability to travel to remote CONUS and OCONUS Customer locations is required, and long-term deployments (3 months or more) will be required.

Advanced Qualifications

• Advanced understanding of and experience in the application of Line Replaceable Units (LRU) Test Systems.
• Advanced understanding of and experience in electrical and data interface standards and protocols.
• Advanced understanding of and experience in operations of the M1 Abrams and Bradley Family of Vehicles.
• Ability to obtain a Common Access (CAC) card.
• Ability to obtain a Security Clearance.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The ability to cope in very hot environments and to be able to work within the confined space of a military vehicle is seen as a necessary requirement.
• Reasonable accommodations may be made available to enable individuals with disabilities to perform the essential functions.
• While performing the essential duties of this job, the employee is regularly required to sit, walk, climb, bend, lift, stand, and stoop.

Benefits

• Competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan.
• We champion wellness programs that focus on physical, emotional, and financial well-being.
• We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement.
• We understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
• Some employees are eligible for limited benefits only.