Senior Field Service Engineer

Responsibilities

• Act as a HUD Technical Expert; troubleshooting, testing, repair and demonstrations.
• Travel to customer sites to evaluate the sustainment and support needs of customers operating F-16s, F/A-18s, F-15s, V-22s, AH-64s and other platforms.
• Make recommendations on repairs, spares and test equipment to improve customers’ operational readiness for HUDs and other avionics.
• Provide technical support to O-level customers for the test and evaluation of avionics including: Head Up Displays (HUDs), Multi-Function Displays (MFDs), Fire Control Radars, Electronic Warfare Systems, Communication / Navigation and other electronics systems.
• Identify, qualify and support new business capture opportunities with US and international customers related to HUDs and avionics sustainment.
• Participate in the development and delivery of training programs for customers and team members.
• Document and report on system performance, issues, and resolutions for continuous improvement.
• Establish and maintain direct, personal relationships with key customers.
• Establish and maintain relationships with key personnel within ESA and ESL.
• Continuously assess ES Aftermarket capabilities against customer needs and requirements.
• Absess and make recommendations for ESA Aftermarket to partner with ESL and/or other companies where opportunities exist for new business.
• Collaborate with engineering teams to support the design and implementation of system modifications.

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology.
• 10+ years of avionics repair and troubleshooting on F-16 or other similar military aircraft.
• Extensive experience in operational level testing and troubleshooting of avionics systems on the F-16 or similar platform including: HUDs, MFDs, Comm/Nav, Radars and EW systems.
• Proficiency with diagnostic tools and test equipment related to avionics systems.

Skills

• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills to effectively interact with clients and colleagues.

Benefits

• Most locations offer a 9/80 schedule, providing every other Friday off.
• Competitive compensation & 401(k) program to plan for your future.
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts.
• Basic Life Insurance and Additional Life & AD&D Insurances are available.
• Paid Parental Leave.
• Generous Employee Referral Program.
• Voluntary Benefits Available: Longer Term Care, Legal, Identity Theft, Pet Insurance, and more.
• Voluntary Tricare Supplement available for military retirees.