Senior Field Service Engineer (30177396)

About the role

At Automated Logic, we've been developing and supporting intelligent building solutions since 1979. Our mission is to help customers, from small businesses to Fortune 500 corporations, operate their buildings more efficiently.

Key Responsibilities

• Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
• Serve as the local contact for technical issues and lead in the field.
• Offer effective solutions for increasingly complex system issues.
• Provide turnkey project delivery on small to medium projects.
• Ensure that systems operate properly, to include controls, sensors, and software.
• Load software, configure trends, alarms, and reports.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners/operators on the complete system.

Required Qualifications

• A High School Diploma or GED.
• 2+ years of experience in Building Automation, HVAC, or a technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50 lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications

• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Experience with building automation software, such as WebCTRL, and installing increasingly complex building automation controls.
• Basic knowledge of navigating and integrating into a variety of building automation systems.
• Advanced knowledge of TCP/IP networks including wireless technology.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Ability to communicate technical information to a non-technical audience.
• Excellent communication skills and the ability to work well in a team environment.
• Proficient with Microsoft 365 applications.

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives.
• Retirement benefits: Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation.
• Disability: Short-term and long-term disability.
• Life Insurance and Accidental Death and Dismemberment.
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account.