Senior Field Sales & Business Operations Lead, US Specialist Org , NAMER Specialist Operations
About the role
The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization.
Responsibilities
- Serve as COO-equivalent to division leadership, driving operational rigor across business operations and field sales
- Cook up Divisional Business Reviews (XBR); standardize templates with auto-populated centralized appendix, eliminating manual compilation
- Run OP1 & OP2 planning end-to-end with work-back timelines, stakeholder coordination, and intake mechanisms; own in-year planning (AP cleanup, M&A, L/J)
- Manage Top Deals, IPMM, and weekly leader staff meetings and offsites (agenda, facilitation, action tracking)
- Own annual Fast Start initiatives across OneTeam and lead division-wide strategic projects (e.g., new coverage models)
- Automate Business Reviews with modular narratives (Revenue + Pipeline) scaling across WBR, MBR, IPMM, and local reviews with Central Ops
- Drive adoption of AI tools (SIFT, AWSentral Forecasting); centralize tools roadmap, standard use cases, and best practices
- Produce weekly pipeline summary communications (WoW/MoM/YoY changes, hygiene scores); maintain standardized reporting for data-driven decisions
- Own territory design, quota setting, headcount, and compensation plan execution; drive pipeline inspection and resolve stalled opportunities
- Work cross-functionally with Sales, Finance, HR, Marketing, BD, ProServe, and Partners to execute priorities and close process gaps
Requirements
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Qualifications
- Proven work ethic that drives results
- Able to roll up their sleeves in a hands-on, matrixed environment
- Adept at managing executive-level cadences including agenda design, facilitation, and action tracking
- Communicates effectively across technical and non-technical business units and across geographies
- Employs AI and automation as tools to work smarter, move faster, and scale operational impact across the division
Skills
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to prioritize and manage multiple tasks simultaneously
- Experience with AI-powered tools and automation
Benefits
Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
Base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs).
- USA, NY, New York - $147,300.00 - $199,300.00 USD annually
- USA, TX, Austin - $133,900.00 - $181,200.00 USD annually
- USA, TX, Dallas - $133,900.00 - $181,200.00 USD annually
- USA, VA, Arlington - $133,900.00 - $181,200.00 USD annually
Schedule
Not specified