Senior Field Sales & Business Operations Lead, US Specialist Org , NAMER Specialist Operations

Amazon Web Services (AWS) · Dallas, TX · 2 days ago

ManagementFull-time

About the role

The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization. This combined role leans primarily toward Sales Operations, maintaining operational excellence across sales processes and initiatives, while also owning the full operating rhythm, executive cadences, and strategic planning mechanisms for the US Specialist organization.

Responsibilities

Serve as COO-equivalent to division leadership, driving operational rigor across business operations and field sales
Cook up Divisional Business Reviews (XBR); standardize templates with auto-populated centralized appendix, eliminating manual compilation
Run OP1 & OP2 planning end-to-end with work-back timelines, stakeholder coordination, and intake mechanisms; own in-year planning (AP cleanup, M&A, L/J)
Drive mechanisms (Top Deals, IPMM); manage weekly leader staff meetings and offsites (agenda, facilitation, action tracking)
Own annual Fast Start initiatives across OneTeam and lead division-wide strategic projects (e.g., new coverage models)
Automate Business Reviews with modular narratives (Revenue + Pipeline) scaling across WBR, MBR, IPMM, and local reviews with Central Ops
Drive adoption of AI tools (SIFT, AWSentral Forecasting); centralize tools roadmap, standard use cases, and best practices
Produce weekly pipeline summary communications (WoW/MoM/YoY changes, hygiene scores); maintain standardized reporting for data-driven decisions
Own territory design, quota setting, headcount, and compensation plan execution; drive pipeline inspection and resolve stalled opportunities
Work cross-functionally with Sales, Finance, HR, Marketing, BD, ProServe, and Partners to execute priorities and close process gaps

Requirements

10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership

Qualifications

Proven work ethic that drives results
Able to roll up their sleeves in a hands-on, matrixed environment
Adept at managing executive-level cadences including agenda design, facilitation, and action tracking
Ability to define processes for end-to-end execution of territory planning and account alignment, sales compensation management, headcount planning, and revenue and goals planning
Passionate about AI and automation as tools to work smarter, move faster, and scale operational impact across the division

Skills

Strong project management and organizational skills
Excellent communication and collaboration skills
Experience with AI-powered tools and automation
Ability to drive cross-functional teams towards common goals

Benefits

Amazon offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position is $147,300.00 - $199,300.00 USD annually in New York and $133,900.00 - $181,200.00 USD annually in Austin.

Schedule

Full-time position.