Senior Field Sales & Business Operations Lead, US Specialist Org , NAMER Specialist Operations

Amazon Web Services (AWS) · New York, United States · 2 days ago

ManagementFull-time

About the role

The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization. This combined role leans primarily toward Sales Operations, maintaining operational excellence across sales processes and initiatives, while also owning the full operating rhythm, executive cadences, and strategic planning mechanisms for the US Specialist organization.

Responsibilities

Serve as COO-equivalent to division leadership, driving operational rigor across business operations and field sales
Cook up Divisional Business Reviews (XBR); standardize templates with auto-populated centralized appendix, eliminating manual compilation
Run OP1 & OP2 planning end-to-end with work-back timelines, stakeholder coordination, and intake mechanisms; own in-year planning (AP cleanup, M&A, L/J)
Manage weekly leader staff meetings and offsites (agenda, facilitation, action tracking)
Own annual Fast Start initiatives across OneTeam and lead division-wide strategic projects (e.g., new coverage models)
Automate Business Reviews with modular narratives (Revenue + Pipeline) scaling across WBR, MBR, IPMM, and local reviews with Central Ops
Drive adoption of AI tools (SIFT, AWSentral Forecasting); centralize tools roadmap, standard use cases, and best practices
Produce weekly pipeline summary communications (WoW/MoM/YoY changes, hygiene scores); maintain standardized reporting for data-driven decisions
Own territory design, quota setting, headcount, and compensation plan execution; drive pipeline inspection and resolve stalled opportunities
Work cross-functionally with Sales, Finance, HR, Marketing, BD, ProServe, and Partners to execute priorities and close process gaps

Requirements

10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership

Benefits