​​Field Sales & Business Operations Lead, US Specialist Org​ , NAMER Specialist Operations

About the role

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization.

This combined role leans primarily toward Sales Operations, maintaining operational excellence across sales processes and initiatives, while also owning the full operating rhythm, executive cadences, and strategic planning mechanisms for the US Specialist organization. The ideal candidate will own the division's operating rhythm and executive cadences, drive cross-divisional operational excellence, leverage AI-powered tools and automation to accelerate business reviews and surface insights faster, serve as the critical conduit between field and worldwide teams to ensure alignment and execution consistency, and enable sales leaders to focus on customer engagement and revenue generation.

Responsibilities

• Serve as COO-equivalent to division leadership, driving operational rigor across business operations and field sales
• Coordinate Divisional Business Reviews (XBR); standardize templates with auto-populated centralized appendix, eliminating manual compilation
• Lead OP1 & OP2 planning end-to-end with work-back timelines, stakeholder coordination, and intake mechanisms; own in-year planning (AP cleanup, M&A, L/J)
• Run mechanisms (Top Deals, IPMM); manage weekly leader staff meetings and offsites (agenda, facilitation, action tracking)
• Own annual Fast Start initiatives across OneTeam and lead division-wide strategic projects (e.g., new coverage models)
• Automate Business Reviews with modular narratives (Revenue + Pipeline) scaling across WBR, MBR, IPMM, and local reviews with Central Ops
• Drive adoption of AI tools (SIFT, AWSentral Forecasting); centralize tools roadmap, standard use cases, and best practices
• Produce weekly pipeline summary communications (WoW/MoM/YoY changes, hygiene scores); maintain standardized reporting for data-driven decisions
• Own territory design, quota setting, headcount, and compensation plan execution; drive pipeline inspection and resolve stalled opportunities

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Experience designing and running executive-level business mechanisms in a matrixed, high-growth technology organization
• Demonstrated ability to operationalize AI-powered tools and automation to scale business insights and reduce manual reporting effort

Qualifications

The ideal candidate demonstrates a proven work ethic that drives results, is willing to "roll up their sleeves" in a hands-on, matrixed environment, and actively embraces AI and automation as tools to work smarter, move faster, and scale operational impact across the division.

Pay

The base salary range for this position is $96,900.00 - $169,500.00 USD annually in California, $88,100.00 - $154,100.00 USD annually in Colorado, Massachusetts, New York, Texas, Virginia, and Washington.

Schedule

Amazon values work-life harmony and strives for flexibility as part of the working culture.

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about the benefits at https://amazon.jobs/en/benefits.