​​Field Sales & Business Operations Lead, US Specialist Org​ , NAMER Specialist Operations

About the role

The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization.

Responsibilities

• Serve as COO-equivalent to division leadership, driving operational rigor across business operations and field sales
• Cook up Divisional Business Reviews (XBR); standardize templates with auto-populated centralized appendix, eliminating manual compilation
• Run OP1 & OP2 planning end-to-end with work-back timelines, stakeholder coordination, and intake mechanisms; own in-year planning (AP cleanup, M&A, L/J)
• Manage weekly leader staff meetings and offsites (agenda, facilitation, action tracking)
• Own annual Fast Start initiatives across OneTeam and lead division-wide strategic projects (e.g., new coverage models)
• Automate Business Reviews with modular narratives (Revenue + Pipeline) scaling across WBR, MBR, IPMM, and local reviews with Central Ops
• Drive adoption of AI tools (SIFT, AWSentral Forecasting); centralize tools roadmap, standard use cases, and best practices
• Produce weekly pipeline summary communications (WoW/MoM/YoY changes, hygiene scores); maintain standardized reporting for data-driven decisions
• Own territory design, quota setting, headcount, and compensation plan execution; drive pipeline inspection and resolve stalled opportunities
• Work cross-functionally with Sales, Finance, HR, Marketing, BD, ProServe, and Partners to execute priorities and close process gaps

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Demonstrated ability to operationalize AI-powered tools and automation to scale business insights and reduce manual reporting effort

Skills

• Effective communication across technical and non-technical business units
• Adept at managing executive-level cadences including agenda design, facilitation, and action tracking
• Proven work ethic that drives results
• Willingness to "roll up their sleeves" in a hands-on, matrixed environment
• Adept at embracing AI and automation as tools to work smarter, move faster, and scale operational impact across the division

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position: $88,100.00 - $154,100.00 USD annually

Schedule

Full-time