Senior Field Clinical Specialist: Charlottesville, VA

Responsibilities

• Provide pacemaker & ICD implant support within area of geographic responsibility.
• This will include follow-up to patient and physician customers.
• Provide in service training to physician, nursing and technical hospital staff.
• Provide technical procedure and product expertise in support of case coverage in the hospital setting.
• Train and mentor peers in cardiac pacing and Biotronik products.
• Provide technical and administrative support when required for clinical studies and scientific studies.
• This may include collection of patient data, support clinical sites and/or patient support.
• Pose strong administrative skills to ensure all necessary paperwork associated with implant or follow-up associated with data collection for clinical/scientific studies is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all BIOTRONIK CRM products.
• Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification.
• Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
• Aid the sales representative when working within a specific sales territory.
• Provide on-call coverage 24 hours per day and up to 7 days per week.
• Weekend call schedules shall rotate based on territory schedule.
• The Sr. FCS must carry a pager and be available at all times when on call.
• Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training.
• May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory.
• Out of town travel is expected to be no more than 30%.

Requirements

• Bachelor's degree (or equivalent) in Nursing, Physiology, Biology or Bio-Engineering.
• Graduate degree preferred.
• Minimum seven years of experience working in pacing business with specific emphasis on pacemaker and ICD support.
• Pacemaker implantation and/or follow up experience.
• Prior experience in working with physicians and patients.
• Excellent communication skills and the ability to work with all levels of the Company.

Qualifications

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Frequent bending/stooping, squatting and balance.

Skills

• Strong administrative skills.
• Technical proficiency in pacemaker and ICD support.
• Ability to communicate effectively with all levels of the company.
• Knowledge of cardiac pacing, defibrillators, and electrophysiology.
• Knowledge of competitive products including features, functions, and benefits.

Benefits

• Continuous verbal and written communication.
• Eye protection, infectious disease, and radiation exposure.
• Driver's license and active vehicle insurance policy.

Pay

TBD

Schedule

Full-time