Senior Field Applications Specialist – Mass Spectrometry - LA/San Diego
Roche · Los Angeles, CA · 1 mo ago
Administrative$80k–$149k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about Roche culture, then "The Position Senior Field Applications Specialist – Mass Spectrometry - West Coast (San Diego/ Los Angeles)". Then "The Opportunity" describing responsibilities. Then bullet list of duties (starting with "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" then bullet list). Then "This is a field-base role - overnight travel..." then "Who You Are:" with qualifications. Then "Preferred Qualifications" list. Then "Relocation benefits are not available..." then salary range and incentive compensation and benefits link. Then "Benefits Who we are ..." then EEO etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Roche is an equal opportunity employer..." etc. Also remove "Benefits Who we are ..."? Actually "Benefits" section: we have a line "Benefits Who we are A healthier future drives us..." That's basically a benefits description but not specific benefits. The instruction: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state salary range: "The expected salary range for this position based on the primary location of California is $80,300.00 - $149,100.00." Also mentions incentive compensation and benefits link. So we can include Pay section with that salary range. Benefits: there is a generic statement about benefits but not specific benefits; we might not include Benefits section because it's not specific. However there is a line "This position also qualifies for the benefits detailed at the link provided below." That's not specific. So we should not create Benefits section. Schedule: mention travel >80% overnight travel, company vehicle provided. That's schedule/travel info. Could be Schedule section. The instruction: include Schedule section only if posting actually states them. It does state travel expectations. So we can include Schedule.
We need headings: for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should not repeat job title as heading. So we can have sections: About the role (maybe intro about Roche culture?), Responsibilities (the bullet list), Qualifications (Who You Are + Preferred Qualifications?), Skills maybe combine? But we can follow typical: About the role (overview), Responsibilities (duties), Qualifications (education/experience), Skills (maybe specific skills?), Pay, Schedule. However we need to avoid thin sections. Let's think.
We have content:
- Intro about Roche culture and mission (first paragraph). Could be About the role? Actually About the role could be description of the position and its purpose. The "The Opportunity" paragraph describes role purpose. So we can put that under About the role.
- Responsibilities: the bullet list after "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" includes many items. We'll put those as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should not repeat job title as heading. So we can have sections: About the role (maybe intro about Roche culture?), Responsibilities (the bullet list), Qualifications (Who You Are + Preferred Qualifications?), Skills maybe combine? But we can follow typical: About the role (overview), Responsibilities (duties), Qualifications (education/experience), Skills (maybe specific skills?), Pay, Schedule. However we need to avoid thin sections. Let's think.
We have content:
- Intro about Roche culture and mission (first paragraph). Could be About the role? Actually About the role could be description of the position and its purpose. The "The Opportunity" paragraph describes role purpose. So we can put that under About the role.
- Responsibilities: the bullet list after "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" includes many items. We'll put those as - .
- Qualifications: "Who You Are:" includes Bachelor's degree etc and 3+ years experience. Then "Preferred Qualifications" list. We could combine under Qualifications (maybe split into Minimum Qualifications and Preferred Qualifications). But headings limited to given list; we can use Qualifications for both, maybe separate with
for intro and then
for preferred.
- Skills: maybe we could extract skills from Preferred Qualifications (communication, troubleshooting, etc). But we could also put those under Qualifications. To avoid thin sections, maybe we just have About the role, Responsibilities, Qualifications, Pay, Schedule. That's five sections.
Check if we need Skills section: not required if we can incorporate into Qualifications.
We must not include headings with filler. So we will output:
About the role
... (the opportunity paragraph plus maybe intro about Roche culture? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to include the Roche culture intro as well. Where to put? Could be part of About the role. So combine both paragraphs: first paragraph about Roche culture and mission, then The Opportunity paragraph. That's substantive.
Then Responsibilities:
Responsibilities
with each bullet.
Then Qualifications: Qualifications
Minimum: Bachelor’s degree ... 3+ years experience...
then maybe Preferred qualifications:
list.
Then Pay: Pay
The expected salary range for this position based on the primary location of California is $80,300.00 - $149,100.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
Then Schedule: Schedule
This is a field-base role - overnight travel within a designated territory West Coast (San Diego/ Los Angeles) is expected > 80% of the time, depending on regional customer implementation and pre-sales needs. A company vehicle is provided with this position.
We must remove boilerplate: EEO, equal opportunity, accommodations, etc. Also remove "Relocation benefits are not available for this job posting". That's not needed but could be omitted. Also remove "Benefits Who we are ..." and the rest.
Check for duplicated lines: there is repeated Roche equal opportunity statements; we remove.
Now ensure we preserve all substantive information: Did we miss any? Let's review original text:
- Intro about Roche culture: "At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters."
- Then "The Position Senior Field Applications Specialist – Mass Spectrometry - West Coast (San Diego/ Los Angeles)" (job title line). We don't repeat as heading.
- Then "A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche." This is similar to earlier but we can keep as part of About the role.
- Then "The Opportunity As a Senior Field Applications Specialist (Sr. FAS) – Mass Spectrometry, you will be a key member of our Customer Support team and the primary scientific and technical authority for Roche’s novel automated mass spectrometry solution, the cobas i601, in customer laboratories within the Core Lab space. Because fully automated mass spectrometry is a transformative, novel technology in a clinical market accustomed to traditional LC-MS/MS workflows, you will play a critical role in bridging the gap between complex analytical chemistry and automated routine testing. You will be responsible for building customer confidence, facilitating pre-sales technical adoption, delivering robust clinical training, and guiding labs through assay validation and regulatory compliance."
- Then bullet list of duties (starting with "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" then list). We'll capture each bullet.
- Then "This is a field-base role - overnight travel within a designated territory West Coast (San Diego/ Los Angeles) is expected > 80% of the time, depending on regional customer implementation and pre-sales needs. A company vehicle is provided with this position."
- Then "Who You Are: Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems" Note there's a missing space after "experience3". We'll keep as is.
- Then "Preferred Qualifications" list.
- Then "Relocation benefits are not available for this job posting" (we can drop).
- Then salary and incentive compensation.
- Then "This position also qualifies for the benefits detailed at the link provided below." (we drop as not specific).
- Then "Benefits Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together." This is generic; we drop.
- Then EEO statements etc; drop.
Thus our output includes all substantive info.
Now format HTML.
We need to ensure proper escaping of apostrophes etc. It's fine.
Let's craft.
Responsibilities bullets: need to capture each bullet exactly as in text.
List:
- Drive Scientific Adoption & Market Trust: Consult with clinical laboratory directors, pathologists, and LC-MS specialists to communicate the fundamental science, reliability, and operational advantages of automated mass spectrometry over traditional manual LC-MS/MS systems
- Pre-Sales Technical & Consultative Support: Partner with the commercial sales team as a subject matter expert. Lead technical presentations, address deep analytical and methodology concerns (e.g., ion suppression, matrix effects, mass accuracy, sensitivity), demonstrate menu expansion, and guide potential buyers through the transition to automated mass spec
- Method Validation & Regulatory Compliance: Guide lab personnel through assay implementation, verification, and validation protocols (CLSI guidelines, CAP, CLIA, ISO requirements) to ensure full regulatory compliance and seamless go-live status
- Build & Maintain Key Relationships: Build and maintain strong, collaborative relationships with key stakeholders, ensuring high customer satisfaction and positioning Roche as a long-term partner in clinical diagnostic excellence
- System Implementation & Application: Assist with the installation of mass spec instrumentation, automated front-end sample prep, and software applications in customer labs. Validate system performance to ensure it consistently meets or exceeds manufacturer specifications
- Deliver Comprehensive Training: Deliver on-site training to laboratory personnel on the operation, routine maintenance, theory of mass spectrometry, quality control (QC), calibration strategies, and automated data interpretation
- Advanced Technical Troubleshooting: Act as the primary on-site resource for resolving complex analytical, software, and hardware issues related to mass spectrometry and automated sample handling. Perform root cause analysis to minimize downtime
- Voice of Customer Feedback: Collect critical feedback on product performance, software usability, and workflow bottlenecks, relaying insights back to R&D and commercial leadership to drive continuous platform improvement
- Operational Execution: Follow Roche protocols, maintain accurate records in Roche’s CRM system, and handle administrative duties (travel, expense reporting) promptly
Check for any missing bullet: The original also had "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" then list. We captured.
Now Qualifications:
Minimum: "Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems"
We might want to add a space: "experience3 + years" but we keep as is.
Then Preferred Qualifications list:
- 3+ years of direct, hands-on experience operating, maintaining, and troubleshooting mass spectrometry platforms (LC-MS/MS) in a clinical, reference, or diagnostic laboratory setting
- In-depth understanding of mass spectrometry fundamentals, including triple-quadru
for intro and then
- for preferred.
- Skills: maybe we could extract skills from Preferred Qualifications (communication, troubleshooting, etc). But we could also put those under Qualifications. To avoid thin sections, maybe we just have About the role, Responsibilities, Qualifications, Pay, Schedule. That's five sections.
Check if we need Skills section: not required if we can incorporate into Qualifications.
We must not include headings with filler. So we will output:
About the role
... (the opportunity paragraph plus maybe intro about Roche culture? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to include the Roche culture intro as well. Where to put? Could be part of About the role. So combine both paragraphs: first paragraph about Roche culture and mission, then The Opportunity paragraph. That's substantive. Then Responsibilities:
Responsibilities
- with each bullet.
Then Qualifications:
Qualifications
Minimum: Bachelor’s degree ... 3+ years experience...
then maybePreferred qualifications:
- list.
Then Pay:
Pay
The expected salary range for this position based on the primary location of California is $80,300.00 - $149,100.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
Then Schedule:Schedule
This is a field-base role - overnight travel within a designated territory West Coast (San Diego/ Los Angeles) is expected > 80% of the time, depending on regional customer implementation and pre-sales needs. A company vehicle is provided with this position.
We must remove boilerplate: EEO, equal opportunity, accommodations, etc. Also remove "Relocation benefits are not available for this job posting". That's not needed but could be omitted. Also remove "Benefits Who we are ..." and the rest. Check for duplicated lines: there is repeated Roche equal opportunity statements; we remove. Now ensure we preserve all substantive information: Did we miss any? Let's review original text: - Intro about Roche culture: "At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters." - Then "The Position Senior Field Applications Specialist – Mass Spectrometry - West Coast (San Diego/ Los Angeles)" (job title line). We don't repeat as heading. - Then "A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche." This is similar to earlier but we can keep as part of About the role. - Then "The Opportunity As a Senior Field Applications Specialist (Sr. FAS) – Mass Spectrometry, you will be a key member of our Customer Support team and the primary scientific and technical authority for Roche’s novel automated mass spectrometry solution, the cobas i601, in customer laboratories within the Core Lab space. Because fully automated mass spectrometry is a transformative, novel technology in a clinical market accustomed to traditional LC-MS/MS workflows, you will play a critical role in bridging the gap between complex analytical chemistry and automated routine testing. You will be responsible for building customer confidence, facilitating pre-sales technical adoption, delivering robust clinical training, and guiding labs through assay validation and regulatory compliance." - Then bullet list of duties (starting with "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" then list). We'll capture each bullet. - Then "This is a field-base role - overnight travel within a designated territory West Coast (San Diego/ Los Angeles) is expected > 80% of the time, depending on regional customer implementation and pre-sales needs. A company vehicle is provided with this position." - Then "Who You Are: Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems" Note there's a missing space after "experience3". We'll keep as is. - Then "Preferred Qualifications" list. - Then "Relocation benefits are not available for this job posting" (we can drop). - Then salary and incentive compensation. - Then "This position also qualifies for the benefits detailed at the link provided below." (we drop as not specific). - Then "Benefits Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together." This is generic; we drop. - Then EEO statements etc; drop. Thus our output includes all substantive info. Now format HTML. We need to ensure proper escaping of apostrophes etc. It's fine. Let's craft. Responsibilities bullets: need to capture each bullet exactly as in text. List: - Drive Scientific Adoption & Market Trust: Consult with clinical laboratory directors, pathologists, and LC-MS specialists to communicate the fundamental science, reliability, and operational advantages of automated mass spectrometry over traditional manual LC-MS/MS systems - Pre-Sales Technical & Consultative Support: Partner with the commercial sales team as a subject matter expert. Lead technical presentations, address deep analytical and methodology concerns (e.g., ion suppression, matrix effects, mass accuracy, sensitivity), demonstrate menu expansion, and guide potential buyers through the transition to automated mass spec - Method Validation & Regulatory Compliance: Guide lab personnel through assay implementation, verification, and validation protocols (CLSI guidelines, CAP, CLIA, ISO requirements) to ensure full regulatory compliance and seamless go-live status - Build & Maintain Key Relationships: Build and maintain strong, collaborative relationships with key stakeholders, ensuring high customer satisfaction and positioning Roche as a long-term partner in clinical diagnostic excellence - System Implementation & Application: Assist with the installation of mass spec instrumentation, automated front-end sample prep, and software applications in customer labs. Validate system performance to ensure it consistently meets or exceeds manufacturer specifications - Deliver Comprehensive Training: Deliver on-site training to laboratory personnel on the operation, routine maintenance, theory of mass spectrometry, quality control (QC), calibration strategies, and automated data interpretation - Advanced Technical Troubleshooting: Act as the primary on-site resource for resolving complex analytical, software, and hardware issues related to mass spectrometry and automated sample handling. Perform root cause analysis to minimize downtime - Voice of Customer Feedback: Collect critical feedback on product performance, software usability, and workflow bottlenecks, relaying insights back to R&D and commercial leadership to drive continuous platform improvement - Operational Execution: Follow Roche protocols, maintain accurate records in Roche’s CRM system, and handle administrative duties (travel, expense reporting) promptly Check for any missing bullet: The original also had "As a Senior Field Applications Specialist – Mass Spectrometry, you will:" then list. We captured. Now Qualifications: Minimum: "Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems" We might want to add a space: "experience3 + years" but we keep as is. Then Preferred Qualifications list: - 3+ years of direct, hands-on experience operating, maintaining, and troubleshooting mass spectrometry platforms (LC-MS/MS) in a clinical, reference, or diagnostic laboratory setting - In-depth understanding of mass spectrometry fundamentals, including triple-quadru