Senior Field Application Engineer - USA

About Us

Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains.

About the Role

We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements.
• Building deep technical relationships with customer architects and engineering management, serving as their primary technical advisor.
• Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology.
• Training customers (alongside the engineering teams) by organising workshops and training sessions.
• Helping and guiding customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features.
• Prioritizing opportunities and articulating the value of Innatera technology to secure wins.
• Partnering with Sales to identify opportunities and articulate the value of Innatera technology to secure wins.
• Collaborating actively with the SDK/EDK, architecture, and Product owner teams.

Requirements

• At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry.
• Experience with AI Embedded Applications.
• Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams.

Qualifications

• Bachelor's degree in engineering, computer science, or a related field.
• Great coding skills in Python, C/C++.
• Knowledge of ML/AI Framework(s): TensorFlow, PyTorch.
• Knowledge of Embedded Development Kit(s), and an AI background.
• Computer architectural knowledge is a big advantage.
• Strong analytical and problem-solving skills.
• Flexibility and outstanding communication & customer service skills.

Skills

• Strong analytical and problem-solving skills.
• Flexibility and outstanding communication & customer service skills.

Benefits

• A dynamic working environment around a fearless engineering culture.
• Ambitious teams with the freedom to innovate.
• A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme).
• An inclusive company culture that embraces communication, diversity, and support around holistic and personal development.

Pay

Compensation is commensurate with experience.

Schedule

The position is remote but requires frequent travel throughout North America to provide on-site support to our clients.