Senior Field Application Engineer

Overview We are seeking a full-time Senior Field Application Engineer. In this role, you will be responsible for providing technical and engineering support for complex tasks related to Marine and Recreational Vehicle (RV) Original Equipment Manufacturer (OEM) customers and assure the successful integration of Garmin equipment into their vehicles and vessels and working directly with the customer to assess, troubleshoot, and resolve electrical system needs, develop schematics, and participate in any line side support. Essential Functions Develop, submit, and review project scope/system requirements directly with customerServe in a technical leadership capacity responsible for analyzing/resolving customer requirements and suggesting system solutionsApply Garmin electrical control logic and customer user interface to provide full integration as outlined in the scope of work and system requirementsPartner with customer engineering team on system integrationDevelop complex and complete vessel wiring schematics for customer useMentor customers towards solving technical issues or problemsAct as a liaison between customers and Garmin engineering/technical teams on any custom software interface solutionsDesign complex and full electrical system configuration/automation schemes based on customer specificationsRecommend and individually drive process improvements, author new procedures as appropriateMake substantial contributions toward determination of project goals, objectives, and feasibilityPartner with customers to see designs through to productionTrain customer engineering team in the installation/configuration of Garmin equipmentEnsure Garmin remains competitive and cutting edge with competitors and related applicationsIdentify/resolve defects as required, escalating issues if needed to engineering teamProvide feedback and recommended solutions to engineering team on product performance and provide suggestions for future improvementsCommunicate status of work and clearly provide visibility to manager or Tech leadRecognize and apply design standards/procedures to implement any vessel or vehicle solutionsThoroughly document work in an organized manner and work collaboratively and professionally in a team environment with other Garmin associates to achieve goals, including frequently with Field Service Engineers and Sales staff to service accountsDevelop and implement a minimum of 7 FAE team process improvements per year, driving team and organizational efficiency and impactAct as technical champion for a single system that is integral to the FAE team knowledge baseMentor, train, and collaborate with FAE 1 and 2’s to ensure knowledge sharing and developmentAttend trade shows and dealer events as required Basic Qualifications Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or another technical Engineering related field AND a minimum of 5 years relevant experience OR an equivalent combination of education and relevant experienceExcellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the demonstrated ability to apply learned knowledgeMust have patience and understanding that the Garmin customer is the highest priority at all timesMust possess previous experience or exposure to (with ability to implement) the design and development of electrical systems for road-going vehicles or marine vesselsDemonstrated strong and effective verbal, written, and interpersonal communication skillsMust be detail-oriented, have the ability to work proactively/effectively with minimal supervision, and able to prioritize/multi-task in a flexible, fast paced and challenging environmentDriven problem solver with proven success in solving difficult problemsExcellent time management and follow-up skillsFlexibility to travel (more than 50% of the time) Desired Qualifications Outstanding academics (cumulative GPA greater than or equal to 3.5)ABYC CertificationDemonstrates proficient presentation skills Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability. This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits