Senior Field Application Engineer
Boston Dynamics · Waltham, MA · 1 wk ago
Information Technology$90k–$115k/yrFull-time
Boston Dynamics is seeking a Senior Field Application Engineer to serve as a key technical resource for our Certified Integrator initiative. This role supports regional integration partners in delivering high-quality integrations, handling technical escalations, and contributing to continuous improvements across products and programs.
Responsibilities
- Serve as the regional subject matter expert on integrations, enabling partners to deliver deployments to Boston Dynamics standards.
- Manage engagement across multiple integration projects, ensuring they meet BD standards for quality, reliability, and ROI.
- Lead resolution of complex technical escalations, performing troubleshooting and root cause analysis, and collaborating with engineering to address systemic issues.
- Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects.
- Support partner technical certifications, review integration designs and deliverables, and promote best practices.
- Deliver technical training to partner engineers and project managers; prepare partners for product updates, new features, and Inspector releases.
- Act as a regional conduit for partner and customer feedback, translating operational insights into input for product and CI program teams.
- Collaborate cross-functionally to align program requirements, partner capabilities, and product evolution.
- Support technical go-to-market pilots in-region, assisting with field validation of new technologies and sales activities.
- Contribute to process improvements in partner enablement, certification, and technical standards.
Core Competencies
- Execution – Demonstrates strong command of robotics integration and partner enablement processes, delivering results across multi-stakeholder projects.
- Collaboration – Works effectively with BD Sales, Program Managers, and regional partners to ensure aligned execution.
- Innovation – Develops integration workflows and enablement approaches to advance CI partner capabilities.
- Adaptability – Operates effectively across diverse environments, adapting to dynamic customer needs and shifting business priorities.
Requirements
- Language: Professional proficiency in both French and English (written and verbal) required. Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders in both languages.
- Education: Bachelor's in Computer Science, Robotics, or related field; Master's preferred; or equivalent industry experience.
- Experience: 3–5 years in robotics, automation, or systems integration. Prior Field Applications Engineering, Sales Engineering, Technical Project Management, or Solution Architecture experience preferred.
- Work Authorization: Candidates must be authorized to work in the U.S. Boston Dynamics cannot sponsor visas for this role.
- Travel: Domestic and international travel up to 50%.
Skills
- Strong knowledge of robotics integration (hardware, networking, software, and payloads).
- Demonstrated ability to support complex, multi-site automation projects in a partner or integrator model.
- Solid technical training and communication skills, with experience supporting certifications or enablement programs.
- Proficient troubleshooting skills across autonomy, mapping, networking, and hardware domains.
- Strong communication skills for engaging with both technical teams and business stakeholders.
Nice-to-Have Technical Skills
- Networking (protocols, firewalls, VPNs, VLANs, routers/switches).
- Linux (Ubuntu) systems management and optimization.
- Programming experience in Python, C++, TypeScript, or Kotlin.
- Familiarity with AutoCAD or equivalent design software.
- Relevant industry certifications in robotics, networking, or systems integration.
Pay
The pay range for this position is between $90,000 to $115,000 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job-related knowledge, skills, and experience.
Benefits
- Medical, dental, and vision coverage.
- 401(k) retirement plan.
- Paid time off.
- Annual bonus structure.