Jobs · Information Technology · Massachusetts

Senior Field Application Engineer

Boston Dynamics · Waltham, MA · 1 wk ago
Information Technology$90k–$115k/yrFull-time

Boston Dynamics is seeking a Senior Field Application Engineer to serve as a key technical resource for our Certified Integrator initiative. This role supports regional integration partners in delivering high-quality integrations, handling technical escalations, and contributing to continuous improvements across products and programs.

Responsibilities

  • Serve as the regional subject matter expert on integrations, enabling partners to deliver deployments to Boston Dynamics standards.
  • Manage engagement across multiple integration projects, ensuring they meet BD standards for quality, reliability, and ROI.
  • Lead resolution of complex technical escalations, performing troubleshooting and root cause analysis, and collaborating with engineering to address systemic issues.
  • Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects.
  • Support partner technical certifications, review integration designs and deliverables, and promote best practices.
  • Deliver technical training to partner engineers and project managers; prepare partners for product updates, new features, and Inspector releases.
  • Act as a regional conduit for partner and customer feedback, translating operational insights into input for product and CI program teams.
  • Collaborate cross-functionally to align program requirements, partner capabilities, and product evolution.
  • Support technical go-to-market pilots in-region, assisting with field validation of new technologies and sales activities.
  • Contribute to process improvements in partner enablement, certification, and technical standards.

Core Competencies

  • Execution – Demonstrates strong command of robotics integration and partner enablement processes, delivering results across multi-stakeholder projects.
  • Collaboration – Works effectively with BD Sales, Program Managers, and regional partners to ensure aligned execution.
  • Innovation – Develops integration workflows and enablement approaches to advance CI partner capabilities.
  • Adaptability – Operates effectively across diverse environments, adapting to dynamic customer needs and shifting business priorities.

Requirements

  • Language: Professional proficiency in both French and English (written and verbal) required. Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders in both languages.
  • Education: Bachelor's in Computer Science, Robotics, or related field; Master's preferred; or equivalent industry experience.
  • Experience: 3–5 years in robotics, automation, or systems integration. Prior Field Applications Engineering, Sales Engineering, Technical Project Management, or Solution Architecture experience preferred.
  • Work Authorization: Candidates must be authorized to work in the U.S. Boston Dynamics cannot sponsor visas for this role.
  • Travel: Domestic and international travel up to 50%.

Skills

  • Strong knowledge of robotics integration (hardware, networking, software, and payloads).
  • Demonstrated ability to support complex, multi-site automation projects in a partner or integrator model.
  • Solid technical training and communication skills, with experience supporting certifications or enablement programs.
  • Proficient troubleshooting skills across autonomy, mapping, networking, and hardware domains.
  • Strong communication skills for engaging with both technical teams and business stakeholders.

Nice-to-Have Technical Skills

  • Networking (protocols, firewalls, VPNs, VLANs, routers/switches).
  • Linux (Ubuntu) systems management and optimization.
  • Programming experience in Python, C++, TypeScript, or Kotlin.
  • Familiarity with AutoCAD or equivalent design software.
  • Relevant industry certifications in robotics, networking, or systems integration.

Pay

The pay range for this position is between $90,000 to $115,000 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job-related knowledge, skills, and experience.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Paid time off.
  • Annual bonus structure.

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