Senior Field Application Engineer

About the role

Our client is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions.

The technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains. We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts.

The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements.

Applicants must be currently authorized to work in the United States on a full-time basis. Please note that Innatera does not provide sponsorship for employment visas (e.g., H-1B, TN) at this time. This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients.

Responsibilities

• Bridge the gap between the market and internal teams by actively translating client feedback and usage scenarios into actionable product improvements.
• Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor.
• Deal with technical questions/issues from customers, and assist our customers in accelerating their development of our technology.
• Train customers (alongside the engineering teams) by organizing workshops and training sessions.
• Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support, and training customers on product features.
• Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins.
• Collaborate actively with the SDK/EDK, architecture, and Product Owner teams.

Requirements

• Senior (Must-have)
• At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry.
• Experience with AI Embedded Applications (Must-have).
• Strong communication skills (Must-have).
• Great coding skills in Python, C/C++ (Must-have).
• Knowledge of ML/AI Framework(s) (Must-have): PyTorch.
• Knowledge of Embedded Development Kit(s), and an AI background (Must-have).

Qualifications

• Bachelor's degree in engineering, computer science, or a related field.
• Strong analytical and problem-solving skills.
• Flexibility and outstanding communication & customer service skills.

Skills

• Great coding skills in Python, C/C++.
• Knowledge of ML/AI Framework(s): TensorFlow, PyTorch.
• Knowledge of Embedded Development Kit(s), and an AI background.
• Computer architectural knowledge is a big advantage.

Benefits

• A dynamic working environment around a fearless engineering culture.
• Ambitious teams with the freedom to innovate.
• A flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme).
• An inclusive company culture that embraces communication, diversity, and support around holistic and personal development.

Pay

No visa sponsorship: NO

Schedule

This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients.