Senior Experience Researcher

About the role

For our client, we are seeking a Senior Experience Researcher to join the team of a leader in the Consumer Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a technology-driven environment.

Responsibilities

• Independently scope and execute mixed-method studies, creating and driving the research agenda
• Align research initiatives with overall demand growth strategy, identifying key customer insights and opportunities
• Develop guiding frameworks and measurement systems to navigate product integration post-acquisition
• Adapt quickly to new products and markets, transforming ambiguity into coherent research plans
• Utilize AI throughout the research process and build reusable tools that are widely accepted by the team
• Collaborate across teams including product, design, and engineering to influence high-level decisions
• Synthesize complex data into compelling narratives for executive audiences

Qualifications

• 8+ years of applied research experience, ideally with a degree in behavioral or social sciences; advanced degree preferred
• Proficiency in qualitative and quantitative methods and analysis tools, including AI fluency in research lifecycles
• Experience building frameworks and measurement systems; demonstrated impact on research beyond single studies
• Ability to construct reusable AI tooling like agents and workflows, with critical evaluation of outputs
• Strong communication skills, particularly in storytelling and influencing senior stakeholders

Benefits

• Opportunities for professional growth within an AI-forward research environment
• Collaborative work setting embedded in product teams influencing strategy and decisions
• Access to advanced research tools and technologies, promoting innovative approaches
• Exposure to a fast-paced, evolving market with significant impact on demand growth