Senior Experience Designer – Web/IVA

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first—and only—agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions, and data analytics services for clients. We embrace diversity in backgrounds and experiences, aiming to improve patient lives around the world.

About the role

The Senior Experience Designer – Web/IVA is a seasoned, hands-on individual contributor operating at the intersection of design, technology, and brand across web and interactive visual aid (IVA) experiences. This role translates creative vision into high-quality, production-ready digital experiences that balance brand expression, user experience, system integrity, and technical feasibility. Senior Experience Designers operate with autonomy, applying expertise to navigate complexity, solve execution challenges, and deliver work that meets creative intent and production requirements. Success requires proficiency in Figma, including variables and design tokens, and experience designing within code-aligned design systems. Collaboration with Art, Copy, Experience Architecture (UX), Development, and fellow Experience Designers is key to creating scalable, brand-aware solutions.

Responsibilities

• Own projects from concept through delivery as a trusted individual contributor, working independently or alongside other practitioners.
• Operate with minimal oversight, exercising sound judgment and ensuring alignment to creative, technical, and production standards.
• Design within established design systems, applying components, patterns, tokens, variables, and responsive behaviors to create cohesive, scalable Web and IVA experiences.
• Bridge craft and production by translating creative intent into solutions that respect brand integrity and technical feasibility, advocating for strong design while working within constraints.
• Collaborate cross-functionally with Art, Copy, Development, and fellow Experience Designers to ensure solutions are creatively aligned, technically feasible, and ready for implementation.
• Apply design judgment to evaluate tradeoffs, resolve challenges, incorporate feedback, and make informed execution decisions.
• Mentor fellow Experience Designers through collaboration, knowledge sharing, and leading by example.

Requirements

• Experience within pharmaceutical or other highly regulated industries.
• Demonstrated experience designing digital experiences within established design systems.
• Strong understanding of component-based design, responsive behavior, reusable patterns, and system-driven execution.
• Strong understanding of the relationship between experience design and front-end development, including designing within technical constraints while advocating for design quality.

Qualifications

• Bachelor’s degree in Design, Digital Media, Human-Computer Interaction, or related field (or equivalent professional experience).
• 6+ years of experience in digital, motion, animation, or interactive design.
• Experience designing HTML media banners within pharmaceutical or other highly regulated industries.
• Experience contributing to or working within design systems.
• Experience collaborating cross-functionally with Art, Copy, Development, and other designers.
• Experience optimizing creative for performance marketing objectives.

Skills

• Advanced proficiency in Figma (required), including components, variants, Auto Layout, libraries, variables, and design tokens.
• Demonstrated ability to work efficiently within shared, component-based Figma libraries and established design systems.
• Working understanding of responsive design principles and how designs translate into front-end implementation.
• Familiarity with digital accessibility standards and their application to interface design.
• Systems thinker with strong attention to detail.
• Ability to translate strategy and creative vision into scalable execution.
• Strong problem-solving and decision-making skills.
• Clear, confident communicator who can articulate design rationale, constraints, tradeoffs, and recommendations across creative and technical audiences.
• Ability to operate autonomously while modeling accountability.

Cultural Beliefs

• Patient Minded: I act with the patient’s best interest in mind.
• Client Delight: I own every client experience and its impact on results.
• Take Action: I am empowered and empower others to act now.
• Grow Talent: I own my development and invest in the development of others.
• Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
• Embrace Diversity: I create an environment of awareness and respect.
• Always Innovate: I am bold and creative in everything I do.

Pay

If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).