Senior Experience Center Event Planner - Redmond, WA

Job Summary

The Senior Experience Center Event Planner is responsible for managing high-level events for the Experience Center on the Redmond Campus. This role serves as a strategic partner to internal stakeholders and clients, ensuring seamless delivery of world-class experiences aligned with each Experience Center’s standards and capacity.

Key Responsibilities

• Leverage booking tools and internal systems to review, schedule, and approve requests for VIP level events, tours, summits, and internal/external meetings
• Manage complex and non-standard operational requests with a solutions-oriented approach
• Ability to plan and execute large executive conferences and multi-day summits
• Demonstrates outstanding expertise, management, and consultation skills when conducting business with customers, vendors, and the Experience Center team
• Own billing processes, including tracking and reconciliation of all event-related costs, fees, and expenses
• Coverage and operational continuity
• Support additional initiatives, projects, and operational improvements as assigned

Preferred Qualifications

• Bachelor’s degree preferred
• Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with Microsoft enterprise tools
• Demonstrated ability to quickly learn and adapt to new tools and technologies
• 3–5 years of experience in customer service, hospitality, or client-facing roles
• 3+ years of event planning experience, including corporate events such as executive briefings, product launches, conferences, or multi-event program management
• Proven ability to manage multiple high-level events simultaneously in a fast-paced environment
• Exceptional professionalism with the ability to engage effectively with executive-level stakeholders
• Strong interpersonal, hospitality, and customer service skills
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and process-driven, with the ability to remain flexible and adaptable
• Self-motivated with strong prioritization skills and sound judgment
• Comfortable working within a global environment, interacting with diverse cultures and business practices