Senior Executive, People & Culture Operations & Total Rewards (12 month contract)

We are looking for a proactive and detail-oriented individual to support operational excellence across People & Culture (P&C), Operations, and Total Rewards. You will play a key role in managing employee benefits initiatives, supporting performance management processes, and coordinating expatriate and immigration matters while contributing to broader P&C initiatives.

About the role

This is a 12-month contract position based in Shah Alam, Malaysia.

Responsibilities

• Support employee benefits administration, including flexible benefits, insurance, wellness initiatives, and claims processing.
• Assist in Total Rewards analysis, market benchmarking, reporting, and reward programme improvement.
• Coordinate the annual Performance Management cycle, including timelines, calibration, and reporting.
• Support employee communication and engagement initiatives related to Total Rewards and well-being programmes.
• Maintain accurate employee benefits records and provide insights for continuous improvement.
• Collaborate with internal stakeholders, vendors, and insurers to ensure smooth benefits operations.
• Manage expatriate immigration processes, including visa applications, renewals, and compliance matters.
• Monitor expatriate movements and coordinate with project teams and external service providers.
• Support P&C projects, operational activities, and any additional duties assigned from time to time.

Requirements

• Bachelor’s Degree or Diploma in Human Resources, Business Administration, Management, Psychology, or related fields.
• 1 to 3 years of relevant HR working experience, preferably in Total Rewards or related functions.
• Able to commit to a 12-month contract duration.
• Experience in managing expatriates or immigration documentation will be an added advantage.
• Good command of written and spoken English & Bahasa Malaysia.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong organizational, analytical, and problem-solving skills.
• Mature, independent, detail-oriented, and results-driven.
• Pleasant personality with good interpersonal and communication skills.

Skills

• Detail-oriented, employee-focused, and able to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills with the ability to collaborate across teams and stakeholders.
• Proactive, adaptable, and solution-oriented with a passion for improving employee experience and operational excellence.
• Able to work independently while maintaining accuracy, professionalism, and responsiveness.
• Strong problem-solving and analytical skills with a continuous learning mindset.
• Proficient in HRIS administration, Microsoft Excel, and benefits administration processes.
• Experience in Total Rewards, employee benefits, or HR operations will be an added advantage.
• Embraces teamwork, continuous improvement, and delivering excellence in every detail.

Benefits

• An organisation that invests in your growth and empowers you to excel through coaching and continuous learning.
• A positive, inclusive, and high-energy workplace where your contributions matter.
• Supportive team that values collaboration, compassion, and diverse perspectives.
• Environment that encourages innovation, challenges the status quo, and celebrates wins together.

Schedule

• Monday – Thursday: 8:15 AM to 5:00 PM
• Friday: 8:15 AM to 4:00 PM