Senior Executive Assistant

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy.

About the role

The Senior Executive Assistant provides high-level administrative and coordination support to an SG&A Executive, managing calendars, travel, meetings, and departmental projects while maintaining confidentiality and professionalism. Acting as a primary liaison, the role facilitates smooth communication with internal and external stakeholders, supports event planning, and coordinates team activities. The Senior Executive Assistant also handles presentation preparation, minute-taking, action tracking, and expense management, while building strong relationships and ensuring the executive is well-informed and supported in daily operations.

Responsibilities

• Provide comprehensive calendar management for SG&A Executive
• Act as a liaison and provide support for the Executive’s department
• Complete a broad variety of administrative tasks that facilitate the Executive’s ability to effectively lead their departments including but not limited to: project planning, presentation production, minute taking during meetings, action tracking
• Serve as a primary point of contact for internal and external constituencies on all matters pertaining to the SG&A Executive
• Work closely with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately
• Maintain open communications with the entire executive team as well as the associates that support them
• Coordinate team related activities including but not limited to: Weekly & Monthly Team Meetings, Outings, Retreats, etc.
• Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the executive, their staff, and peers
• Manage the SG&A Executive’s travel and reimbursable expenses
• Provide event management support as requested
• Provide hospitality to all guests and help to create a welcoming environment
• Build long-lasting relationships with both external and internal stakeholders

Requirements

• Strong ability to execute work with a diversity, equity, and inclusion lens
• Significant executive support experience, including supporting C-level executives
• Expert proficiency with Microsoft Office; adept in using end-user technology solutions overall
• Effective problem-solving skills
• Strong verbal and written communication skills
• Exceptional organizational skills and impeccable attention to details
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, clients, investors, etc.
• Make appropriate, informed decisions regarding priorities and available time
• Ability to complete a high volume of tasks and projects with little or no guidance
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
• Able to maintain a high level of integrity and discretion in handling confidential information
• Excellent judgment is essential
• Ability to switch gears at a moment’s notice
• Ability to travel if requested by the executive leader you support
• Thrive in an intense, do-it-yourself, start-up minded environment
• Ability to work well within a cross-functional team environment
• 1-2 years of Healthcare experience, preferred
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
• Bachelor's Degree or Equivalent Experience
• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Associate Benefits – Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs
• Culture – A place where associates can do their best work and be their best selves; rooted in collaboration, growth, and innovation
• Growth – Investment in professional development; each associate will earn a professional certification relevant to their field
• Recognition – Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company

Pay

This position starts at $69,400. Final compensation will be determined based on experience.

About Ensemble

• Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024