Senior Executive Assistant

Phoenix, Arizona – Admin-Corp department, Day shift

About the role

The Senior Executive Assistant provides expert executive administrative support for the Chief Enterprise Strategy Officer and Chief Legal Officer, partnering directly with Banner Health’s senior executives and influential leaders to advance strategic priorities, drive organizational initiatives, and shape the future of one of the nation’s leading healthcare systems.

Core competencies

• Executive Presence: Demonstrates confidence, professionalism, and strategic thinking while effectively engaging and influencing senior leaders, executives, and key stakeholders.
• Relationship Building: Establishes and maintains strong, trusted partnerships across all levels of the organization, fostering collaboration, alignment, and positive business outcomes.
• Project Management: Leads complex projects from planning through execution, ensuring timelines, deliverables, resources, and stakeholder expectations are managed to achieve successful results.
• Strategic Communication: Communicates with clarity and credibility, tailoring messages for diverse audiences and driving alignment across organizational priorities.
• Influence Without Authority: Navigates complex environments and builds consensus among stakeholders to advance initiatives and achieve organizational goals.
• Operational Excellence: Drives process improvements, enhances efficiency, and implements sustainable solutions that support organizational effectiveness.
• Change Management: Successfully leads teams through organizational change by building commitment, minimizing disruption, and ensuring adoption of new processes and practices.
• Business Acumen: Applies strong organizational and operational knowledge to make informed decisions that support strategic objectives and business performance.
• Problem Solving & Critical Thinking: Analyzes complex challenges, identifies practical solutions, and takes proactive action to drive results in a dynamic environment.

Responsibilities

• Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office without bringing them to the executive’s attention.
• Interprets requests, takes appropriate action, evaluates information, and decides when the executive should be notified.
• In the executive’s absence, directs and ensures requests for action or information are relayed to the appropriate staff member.
• Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Independently composes and signs correspondence for the executive as needed, including responding to individuals with knowledge of the executive’s views and philosophy.
• Serves as the executive’s representative at meetings, expressing the executive’s viewpoints.
• Assists in preparation for board of directors’ meetings, including researching and gathering information and background materials.
• Safeguards sensitive information, ensuring privacy and security.
• Maintains the executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans.
• Arranges for staff members to represent the organization at meetings and conferences as needed.
• Stays informed about key business projects and deadlines to advise the executive.
• Supports projects by drafting documentation, organizing teams, creating agendas, and capturing meeting minutes and action items.
• Assists the executive with tracking project scope, objectives, deliverables, and constraints.
• Prepares reports including conclusions and recommendations for operational and administrative problems.
• May hire, train, conduct performance reviews, and direct workflow for department staff, including assigning work and following up on results.

Requirements

• Bachelor’s degree in business or related field, or equivalent working knowledge of business and/or healthcare operations.
• At least four to five years of advanced administrative support experience at a progressively responsible level, including project management.
• Proven ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Independent decision-making abilities, judgment, and initiative to determine actions in non-routine situations.
• Ability to analyze non-routine administrative details of moderate complexity and provide resolutions.
• Ability to acquire and utilize thorough knowledge of organization policies, practices, and operations.
• Excellent oral, written, and interpersonal communication skills, with a high level of sophistication to interact with senior executives and external stakeholders.
• Ability to convey a professional image and represent the executive in relationships with external customers.
• Advanced working knowledge of Microsoft Office and other personal software packages.

Preferred Qualifications

• Previous clerical supervision experience.
• Additional related education and/or experience.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM, onsite at Banner Corporate – Phoenix.