Senior Event Manager - Le Jardin Sur Madison

About the role

Le Jardin Events is seeking a Senior Events Manager to assist the Director of Events. This position requires excellent organizational, planning, and time management skills, with the capacity to handle multiple projects simultaneously in a fast-paced environment. The role involves assisting in all aspects of promoting and selling events, maximizing revenue, and providing leadership in both sales and F&B management. This position receives a base salary in addition to commission.

Responsibilities

• Promote and sell event space and oversee booked events with operations.
• Maximize event revenue by determining menus and offering upgrades.
• Manage all incoming event inquiries and ensure same-day follow-up via Tripleseat, Outlook, and other platforms.
• Prepare, communicate, and post weekly Banquet Event Orders (BEOs) to ensure smooth execution.
• Coordinate all administrative event details with clients from inquiry to close, including negotiating, executing proposals, contracts, ensuring full payment, developing floor plans, rental orders, and post-event follow-up.
• Handle all logistical event details from planning to execution, including site inspections, tastings, vendor meetings, COI paperwork, and day-of onsite client contact.
• Manage BEOs, menu cards, event details, itemized bills, Resy syncing, deposits, final payments, and client-specific needs.
• Maintain up-to-date event information for all departments.
• Conduct on-site visits with clients and greet hosts at the beginning of events to ensure satisfaction and handle last-minute requests.
• Prepare documents for staff review during event pre-shift, including menu cards, escort cards, and orders for kosher meals, rentals, floral, balloons, etc.
• Support or generate sales reporting, budgets, deposit logs, commission logs, and financial analysis.
• Collaborate with the Dinex Internal Marketing and PR Team to drive sales.
• Build and maintain strong relationships with clients, vendors, and partners to grow the company’s network and boost sales.
• Follow strategic sales plans to meet revenue goals, reach out to potential clients, and win new accounts.
• Stay informed about industry trends, competitors, and market shifts to identify new business opportunities.
• Keep organized records of sales, client communications, and timelines using Tripleseat.
• Attend networking events, trade shows, and community gatherings to promote the company and build brand awareness.
• Deliver outstanding customer service throughout the event process to ensure client satisfaction and repeat business.

Requirements

• 5+ years of experience in event or catering sales; large-scale event experience a plus.
• Proven ability to meet sales goals, generating at least $5 million in annual event revenue.
• Deep understanding of hospitality, event logistics, and catering operations.
• Knowledgeable about menu planning, including dietary restrictions.
• Experience coordinating events on a team that generates a minimum of $2.5 million in event revenue.
• Large-scale production and/or high-volume event experience a plus.
• Familiarity with NYC-based venues and competitive set.

Skills

• Excellent verbal and written communication skills.
• Strong telephone etiquette and ability to understand and address clients’ needs.
• Thorough understanding of booking policies and procedures.
• Knowledge of kitchen functions, general culinary practices, restaurant operations, and banquet operations.
• Proficient in CRM systems, Microsoft Office, Resy, AllSeated, and Tripleseat.
• Strong relationship-building skills with clients, vendors, and partners.
• Highly organized with strong attention to detail and multitasking abilities.
• Effective at finding new business and maintaining client loyalty.
• Strong time management; flexibility with work hours, including nights, weekends, and holidays.
• Commitment to exceptional service and creating great client experiences.
• Appreciation, passion, and knowledge of food, wine, and hospitality.

Qualifications

Minimum 5 years of experience in Events or Catering Sales for Fine Dining, Forbes, or Michelin-rated restaurants required.