Jobs · Management · Virginia

Senior Event Manager

White Lodging · Richmond, VA · 3 mo ago
On-siteManagementOther

Responsibilities

  • Cook up all event phases, from planning to execution, ensuring seamless communication with customers and internal departments for an exceptional guest experience.
  • Lead pre-event, event, and post-event meetings while identifying and resolving operational challenges to deliver outstanding results.
  • Actively up-sell services and products, manage event budgets, and contribute to revenue generation while maintaining a focus on guest satisfaction.
  • Supervise and train associates to meet performance standards, foster collaboration, and create a supportive team environment.
  • Use feedback to drive continuous improvement, implement corrective action plans, and develop innovative event strategies.
  • Monitor and manage financial goals, including group room blocks, catering revenue, and payroll to align with departmental budgets.

Requirements

  • Strong organizational and communication skills to manage complex events with attention to detail.
  • Proven ability to collaborate with cross-functional teams and foster positive guest and associate relationships.
  • Expertise in event operations, financial management, and guest satisfaction strategies.
  • Leadership experience with a focus on training, mentoring, and motivating teams to achieve results.
  • Analytical skills to manage budgets, forecast revenue, and drive profitability for the department.

Qualifications

  • Experience in event planning and coordination.
  • Ability to work independently and as part of a team.
  • Knowledge of hotel operations and guest service.
  • Proficiency in Microsoft Office Suite.

Skills

  • Event Planning and Coordination
  • Financial Management
  • Guest Satisfaction Strategies
  • Team Leadership and Training
  • Collaboration and Communication

Benefits

  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Short- and Long-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid Time Off, including Vacation, Holidays, & Sick
  • Tuition Reimbursement
  • Complimentary and Discounted Rooms

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may vary based on event needs.

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