Senior Event Manager
White Lodging · Richmond, VA · 2 wk ago
On-siteManagementOther
Responsibilities
- Cook up all event phases, from planning to execution, ensuring seamless communication with customers and internal departments for an exceptional guest experience.
- Lead pre-event, event, and post-event meetings while identifying and resolving operational challenges to deliver outstanding results.
- Actively up-sell services and products, manage event budgets, and contribute to revenue generation while maintaining a focus on guest satisfaction.
- Supervise and train associates to meet performance standards, foster collaboration, and create a supportive team environment.
- Use feedback to drive continuous improvement, implement corrective action plans, and develop innovative event strategies.
- Monitor and manage financial goals, including group room blocks, catering revenue, and payroll to align with departmental budgets.
Requirements
- Strong organizational and communication skills to manage complex events with attention to detail.
- Proven ability to collaborate with cross-functional teams and foster positive guest and associate relationships.
- Expertise in event operations, financial management, and guest satisfaction strategies.
- Leadership experience with a focus on training, mentoring, and motivating teams to achieve results.
- Analytical skills to manage budgets, forecast revenue, and drive profitability for the department.
Qualifications
- Experience in event planning and coordination.
- Ability to work independently and as part of a team.
- Knowledge of hotel operations and guest service.
- Proficiency in Microsoft Office Suite.
Skills
- Event Planning and Coordination
- Financial Management
- Guest Satisfaction Strategies
- Team Leadership and Training
- Collaboration and Communication
Benefits
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Short- and Long-Term Disability and Life Insurance
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid Time Off, including Vacation, Holidays, & Sick
- Tuition Reimbursement
- Complimentary and Discounted Rooms
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible and may vary based on event needs.