Senior Event Executive

Essential Duties And Responsibilities

• Lead, mentor, and develop the Event Sales and Planning team.
• Establish and maintain department standards, procedures, and service expectations.
• Foster a culture of hospitality, accountability, collaboration, and continuous improvement.
• Conduct regular coaching, training, and performance reviews for team members.
• Partner with the Director of Sales & Marketing to develop departmental goals, strategies, and revenue initiatives.
• Drive innovation and elevate the overall event planning experience for clients and guests.
• Manage and sell the resort's most complex, high-value, and strategic events.
• Lead wedding sales efforts and serve as the primary contact for luxury wedding clients.
• Develop proposals, contracts, and customized event solutions.
• Build strong client relationships throughout the sales and planning process.
• Identify opportunities to maximize revenue through enhancements, upgrades, and creative event solutions.
• Assist the sales team with complex negotiations and event strategy.
• Oversee all aspects of event planning from contract execution through event completion.
• Serve as a strategic problem solver for complex event logistics and operational challenges.
• Cook up with resort departments to ensure seamless execution of all event details.
• Ensure client expectations are met and exceeded through proactive communication and planning.
• Manage VIP events, high-profile clients, and large-scale resort functions.
• Provide guidance and support to Event Managers throughout the planning process.
• Create detailed and accurate Banquet Event Orders (BEOs) for assigned events.
• Review team-generated BEOs for accuracy, completeness, profitability, and operational readiness.
• Maintain department standards for contracts, event orders, resumes, timelines, and planning documents.
• Identify opportunities to improve planning processes and documentation workflows.
• Serve as the primary liaison between Event Sales, Event Planning, Sales, Food & Beverage, Culinary, Golf, Spa, Front Office, Housekeeping, and Resort Operations.
• Facilitate communication between commercial and operational teams to ensure event success.
• Partner with Revenue Management and Resort Leadership to maximize event profitability and guest satisfaction.
• Support group transitions from Sales Managers to Event Managers to ensure a seamless client experience.
• Lead and facilitate weekly Banquet Event Order (BEO) Meetings.
• Lead and facilitate Group Resume Meetings.
• Participate in operational meetings to communicate upcoming events, changes, and priorities.
• Ensure all departments are informed and prepared for event execution.
• Act as the primary event planning representative within the resort leadership structure.

Qualifications

• Minimum 5 years of event planning, event sales, wedding sales, or hospitality leadership experience.
• Minimum 2 years of supervisory or management experience.
• Proven experience managing large-scale weddings, corporate meetings, luxury events, and social functions.
• Strong understanding of banquet operations, food and beverage service, and event logistics.
• Exceptional organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Experience creating and reviewing Banquet Event Orders and event documentation.