Senior ERP Business Systems Analyst – Eclipse ERP - US

About the company

mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC, and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network. With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™

About the role

The Senior ERP Business Systems Analyst serves as the functional owner and subject matter expert for Eclipse ERP business processes, pricing, product management, and operational workflows. This role partners with business leaders, operations teams, and IT personnel to optimize business processes, implement system enhancements, support acquisitions and integrations, and ensure accurate configuration of critical ERP functionality.

Responsibilities

• Configure and support pricing, products, inventory, customer, and sales functionality.
• Manage ERP configuration changes and enhancement requests.
• Gather and document business requirements.
• Perform process mapping and gap analysis.
• Recommend system improvements that increase efficiency and effectiveness.
• Maintain pricing structures, sell groups, product hierarchies, and pricing matrices.
• Analyze pricing impacts and recommend corrective actions.
• Support pricing implementations and business initiatives.
• Participate in ERP implementations, upgrades, acquisitions, and business transformation projects.
• Coordinate testing activities and implementation plans.
• Support training and adoption of new processes.
• Assist business units with warehouse process improvements and technology adoption.
• Perform ERP testing and change management: supporting train/test-to-production migration activities; conduct risk assessments before configuration changes, lead user acceptance and regression testing efforts.
• Develop documentation, knowledge articles, and support procedures.
• Occasional travel for business or training needs.
• Other duties as assigned.

Requirements

• Bachelor's degree in Business Information Systems, Information Technology, Supply Chain, Operations Management, Finance, Accounting, or related discipline.
• 5 or more years supporting ERP business applications.
• 3 or more years working with pricing, product, inventory, sales, purchasing, or distribution processes.
• Experience in Eclipse ERP environments preferred.
• Strong business analysis and process-improvement skills.
• Experience in wholesale distribution or HVAC distribution preferred.
• Knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook, SharePoint) and ability to learn company enterprise systems.

Work environment

This is a full-time, primarily office-based position requiring approximately 40 hours per week. The role involves:

• Prolonged periods of sitting, with occasional standing and walking.
• Frequent use of hands and arms for computer and office-related tasks.
• Regular use of standard office equipment, including computers and phones.
• Ongoing verbal communication with customers and internal teams.

Benefits

• Comprehensive health benefits, extended health coverage, dental, vision, and prescription drugs, effective your first day.
• Life insurance, plus short- and long-term disability coverage.
• Paid time off – vacation, holidays, and personal days.
• Employee Assistance Program (EAP).
• Employee discounts.
• …and much more!