Senior Equipment Systems and Vendor Associate

About the role

The Senior Equipment Systems & Vendor Associate serves as a system owner and subject matter expert for maintenance, calibration, and equipment documentation platforms, and as the primary interface for external service providers supporting GMP equipment. This role ensures that computerized maintenance/calibration systems and associated records accurately reflect the current state of equipment, events, and documentation, and that vendor services are effectively scheduled, tracked, and compliant with internal and regulatory expectations.

Responsibilities

• Manage preventive maintenance, calibration, and vendor service schedules, communicate plans and changes to equipment owners, and actively drive on-time completion of all scheduled work.
• Maintain data integrity, monitor and follow up on open activities, vendor certificates, and documentation gaps to ensure timely closure in accordance with requirements.
• Document executed work in designated systems, confirm tasks, parts, labor, and results are captured in alignment with established procedures and data integrity expectations.
• Administer user accounts and access rights for equipment and maintenance systems, perform periodic reviews and timely updates to maintain appropriate role-based access.
• Support system validation, upgrades, and configuration changes through participation in requirements definition, testing, documentation, and change control activities.
• Organize and maintain executed equipment records, certificates, and manuals to ensure information is current, readily retrievable, and inspection ready.
• Schedule and coordinate external vendor activities, manage site logistics, and ensure vendors comply with site safety, security, and GMP expectations.
• Track and manage warranty-related issues such as faulty equipment, returns, exchanges, and associated documentation, driving timely resolution.
• Facilitate communication between vendors and site stakeholders including Manufacturing, R&D, Quality, and Supply Chain to resolve service documentation, calibration reports, and related issues.
• Identify and implement improvements to system workflows, documentation practices, and vendor processes to enhance efficiency, data integrity, and compliance.

Requirements

• 6+ years of experience in equipment lifecycle management, with demonstrated ownership of systems, vendor services, and inspection readiness activities in a GMP-regulated pharma, biotech, or medical device environment with a H.S. Diploma/GED;
• 5+ years of experience in equipment lifecycle management, with demonstrated ownership of systems, vendor services, and inspection readiness activities in a GMP-regulated pharma, biotech, or medical device environment with an Associate’s Degree;
• 4+ years of experience in equipment lifecycle management, with demonstrated ownership of systems, vendor services, and inspection readiness activities in a GMP-regulated pharma, biotech, or medical device environment with a Bachelor's Degree;
• Strong systems aptitude with a high attention to data accuracy and detail;
• Demonstrated ability to anticipate upcoming needs and events and proactively plan and prepare to ensure readiness and timely execution;
• Ability to manage multiple tasks and deadlines to on-time completion across multiple functional areas and teams;
• Demonstrated ability to effectively prioritize competing priorities and drive on-time completion across diverse functional areas and teams;
• Excellent interpersonal, communication, and cross-functional collaboration skills;
• Strong organizational and time management skills.

Qualifications

• Experience using BMRAM (Blue Mountain RAM) equipment management software;
• Experience driving schedules and activities cross-functionally to achieve on-time results;
• Experience managing vendor commercial documentation including contracts, purchase orders, quotes, certificates of insurance.

Benefits

At United Therapeutics, eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit here.

Pay

The salary for this position ranges from $65,000 to $85,000 per year and reflects our good-faith estimate of the compensation for this role at the time of posting. An employee’s position within the salary range will be based on factors such as education, qualifications, experience, skills, geographic location, and business needs, as well as other factors permitted by law at the time of posting.

Schedule

This position is 100% onsite at our Eden Prairie, Minnesota office.