Senior Equipment Repair Technician

Job Overview

Advanced Engine Diagnostics & Repair

Diagnose complex mechanical, electrical, and fuel-system issues on a wide range of small engines and outdoor power equipment.

Perform advanced repairs, component rebuilds, and precision adjustments on lawnmowers, chainsaws, snowblowers, trimmers, generators, and similar equipment.

Utilize diagnostic tools such as compression testers, leak-down testers, oscilloscopes, and digital multimeters to identify root causes of equipment failure.

Conduct final performance testing to ensure safe, reliable, and manufacturer-compliant operation.

Maintain a clean, organized, and safety-focused workshop environment.

Communicate repair needs, timelines, and cost estimates to customers with clarity and professionalism.

Forklift Repair & Maintenance

Inspect, maintain, and repair forklifts.

Perform preventative maintenance and diagnostics.

Inspect safety components.

Document service activities.

Coverage of external service if required.

Skid Steer Repair & Maintenance

Perform routine maintenance and repair on skid steers.

Diagnose hydraulic and electrical systems.

Inspect attachments and safety systems.

Test equipment before return to service.

Equipment Assembly & Quality Control

Assemble new equipment for sale, including lawnmowers, electric bikes, grills, and other outdoor power products.

Perform quality assurance checks to ensure all assembled products meet safety, performance, and manufacturer standards before reaching the sales floor.

Department Leadership & Operational Support

Serve as the lead technician for the Outdoor Power Department, providing technical guidance and workflow direction.

Mentor and train retail associates on equipment operation, safety, and repair best practices.

Assist with ordering, receiving, and stocking merchandise, ensuring accurate inventory levels and efficient parts management.

Support merchandising efforts to maintain an organized, appealing, and customer-friendly department layout.

Provide expert customer assistance regarding equipment selection, maintenance, and troubleshooting.

Safety, Compliance & Documentation

Ensure shop compliance with OSHA, EPA, and manufacturer safety standards.

Maintain accurate service records, repair documentation, and parts usage logs.

Conduct safety audits, maintain MSDS documentation, and enforce proper PPE usage.

Lead quality control processes for all repairs, assemblies, and customer-ready equipment.

Additional Shop & Retail Duties

Sharpen skates using proper equipment and safety procedures.

Thread pipe and cut materials such as chain, rope, or other customer-requested items.

Assist with general retail tasks as needed, including customer service, stocking, and maintaining store standards.

Qualifications

• 4+ years of hands-on experience in small engine repair, power equipment service, or related mechanical fields.
• EETC Principles of Small Engine Technology certification (required or obtained within a defined timeframe).
• Ability to read and interpret technical manuals, schematics, and diagnostic documentation.
• Strong customer service and communication skills.
• Ability to lift and move equipment and materials as required.
• Proven ability to work independently in a fast-paced retail and service environment.
• Additional EETC certifications (Two-Stroke, Four-Stroke, Electrical, Drivetrain).
• Manufacturer certifications (Briggs & Stratton, Kohler, Honda, Stihl, etc.).
• Experience leading a service shop or mentoring technicians.
• OSHA 10/30 certification or similar safety training.
• Experience with warranty repair processes and manufacturer communication.

Benefits

• Health insurance
• Paid holidays
• Paid parental leave
• 401(k) retirement savings match
• Annual profit sharing
• Volunteer opportunities
• Financial support during personal hardships

Pay

$26.00 - $35.00 per hour