Senior Equal Opportunity Investigator

About the role

The Metropolitan Transportation Authority (MTA) is seeking a Senior Equal Opportunity Investigator to join their team. Reporting to the Chief Equal Opportunity Officer and Deputy Chief Equal Opportunity Officer, this role plays a crucial part in developing, coordinating, implementing, enforcing, and monitoring policies and procedures to prevent discrimination.

Responsibilities

• Investigates formal and informal complaints from applicants, employees, customers, community members, and organizations regarding Title VI, Title VII, ADA, the Rehabilitation Act, Environmental Justice, and Limited English Proficiency directives.
• Provides oversight and guidance to complaint and conflict resolution work by EO Investigators.
• Manages the record keeping function for investigations, including electronic and written materials.
• Serves as the coordinator and primary contact for the Agency’s formal EO investigations and the life cycle of investigatory inquiries.
• Ensures all inquiry and investigation activities are completed in conformity with Equal Opportunity Guidance, best practices, and established MTA policies and processes.
• Collaborates with supervisors, managers, executives, and other groups in resolving complaints of discrimination and discriminatory harassment.
• Conducts confidential and sensitive investigations of equal opportunity complaints in a thorough and timely manner.
• Partners with other offices to design and facilitate targeted educational training on broader topics of equity, inclusion, and diversity.

Requirements

• Strong knowledge of federal, state, city, and local laws and regulations governing nondiscrimination.
• Demonstrated knowledge of and ability to interpret and apply federal, state, and local laws and regulations (including Title VI & VII of the Civil Rights Act of 1964 as amended in 1991, the Americans with Disabilities Act, the Age Discrimination in Employment Act and related non-discrimination statutes, state and local laws, Executive Orders and guidelines).
• Strong investigative skills.
• Ability to assess and negotiate highly complex, confidential, and sensitive matters of discrimination, harassment, and disproportionate impact.
• Initiative, ingenuity, resourcefulness, and judgment are required to collect, assemble, and develop facts and other pertinent data.
• Advanced facilitation, mediation, negotiation, and interpersonal skills.

Qualifications

• A Bachelor's Degree from an accredited college or university is required. An equivalent combination of education and experience may be considered in lieu of a degree.
• A Juris Doctorate degree is preferred.
• A minimum of 8 years’ experience conducting investigations pertaining to civil rights, discrimination, and/or workforce harassment complaints.

Skills

• Written and oral reports and presentations.
• Organizational, planning, and interviewing skills.
• Tact, discretion, and capacity for obtaining the cooperation and confidence of others.

Benefits

Equal Employment Opportunity. The MTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.