Senior Enterprise Technology Administrator, GTM Systems

About the role

Crusoe’s mission is to accelerate the abundance of energy and intelligence. We’re building the AI infrastructure that powers a more sustainable, capable world, and our Enterprise Technology team is responsible for the systems that keep the business running. The Sr. Enterprise Technology Administrator, GTM Systems is a hands-on individual contributor who owns day-to-day administration, configuration, and support of Crusoe’s Salesforce platform and the broader go-to-market technology stack.

Responsibilities

• Serve as the primary Salesforce administrator, owning configuration, integration, and support across the GTM stack, including Apollo, Common Room, Qualified, Gong, Momentum, and Ironclad
• Run the Salesforce Support intake channel and bi-weekly sprint cadence; own the Outstanding Issues backlog and quarterly Salesforce-side roadmap planning with defined SLAs
• Build, configure, and test Salesforce-native automation, including flows, validation rules, approval processes, and workflow automations, to reduce manual overhead and support GTM stack configuration work under the direction of the GTM Systems Architect
• Partner with Marketo and Zendesk admins on integration health: field mappings, data flow validation, and shared change management
• Support design and implementation of cross-system processes spanning Ironclad, GCP/BigQuery, Salesforce, Marketo, Stripe, Sage Intacct, and internal product systems
• Partner with Security, IT, and Systems Engineering on new-tool onboarding: Okta SSO configuration, access governance (Lumos), and compliance review (Vanta, Obsidian)
• Support AI/MCP initiatives: MCP connector testing, agent behavior validation, and connector development alongside the GTM Systems Architect

Requirements

• 5+ years of hands-on enterprise systems experience, with significant Salesforce administration experience as an admin, implementer, or advanced power user
• Experience with several of the following GTM tools, or strong willingness to ramp on them: Marketo, Ironclad, Apollo, Common Room, Qualified, Gong, Momentum, Zendesk, or comparable platforms
• Hands-on integration experience: ability to read and debug Workato recipes, trace data flow through GCP/BigQuery, and inspect pipelines in Sigma
• SOQL proficiency and comfort tracing record-level data flow across Salesforce, the data warehouse, and downstream consumers
• Familiarity with identity, access governance, and compliance tooling (Okta, Lumos, Vanta, or comparable)
• Strong stakeholder management across Sales, Customer Success, Marketing, RevOps, Legal, Engineering, and Security; ability to translate technical changes into the language each function cares about
• Structured intake mindset: triage requests by effort and urgency, communicate SLAs clearly, and manage expectations when priorities shift mid-sprint

Qualifications

• Bachelor’s degree (or higher) in IT, Business, or a related field, or equivalent experience

Skills

• Salesforce Certified Administrator
• Platform App Builder and additional GTM stack certifications
• Exposure to AI-assisted admin work: MCP connectors, agent testing, and prompt iteration alongside the architect
• Writing admin runbooks, integration documentation, and post-deploy revenue enablement materials

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Pay

Compensation will be paid in the range of up to $150,000 - $175,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Schedule

N/A