Senior Manager / Manager GTM Systems

About the role

The Senior Manager / Manager GTM Systems owns the strategy, architecture, and execution of the systems that power Redpanda’s go-to-market engine. This leader ensures that Sales, Marketing, Customer Success, Finance, and Partnerships operate on a unified, scalable, and trusted revenue systems foundation.

Responsibilities

• Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion
• Design and operate an integrated revenue tech stack that supports self-serve, sales-assisted, and enterprise motions, while enabling accurate forecasting, clean data, and efficient workflows
• Blend technical depth, business acumen, and cross-functional leadership
• Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers
• Support vendor evaluations and proofs of concept for new applications
• Lead system implementations, migrations, and optimizations from discovery through rollout
• Ensure systems are reliable, well-documented, secure, and auditable
• Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams
• Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities
• Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows
• Ensure data integrity, attribution accuracy, and consistent definitions across teams
• Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting
• Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team
• Set best practices for system change management, testing, and release processes
• Manage vendors, consultants, and system integrators as needed

Requirements

• 8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS
• 3+ years in a senior or leadership role owning revenue systems strategy
• Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks
• Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts
• Proven ability to lead complex, cross-functional system initiatives
• Excellent communication skills with the ability to influence both technical and non-technical stakeholders

Qualifications

• Nice to have: Experience in developer-focused, infrastructure, or open-source companies
• Familiarity with product-led growth, usage-based pricing, or hybrid monetization models
• Experience scaling systems from growth-stage to enterprise-scale organizations
• Comfort working in high-growth, ambiguous environments

Pay

Your U.S. base salary range for this role is $150,000 - $175,000. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary.