Senior Enterprise Infrastructure Engineer

Responsibilities

• Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
• Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
• Support office A/V systems, network connectivity, and conference room technology.
• Resolve service and incident requests with quality, speed, and thorough documentation.
• Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
• Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
• Track operational metrics, surface trends, and communicate capacity insights to leadership.
• Build and maintain infrastructure using IaC, configuration management tooling.
• Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross-service orchestrations.
• Design and operate CI/CD pipelines for infrastructure changes, tooling, and endpoint configurations.
• Lead endpoint management platform migrations, including policy authoring, GitOps-managed profiles, and fleet-wide telemetry.
• Design and implement agentic AI workflows to augment IT operations, applying context engineering principles to enable reliable, bounded automation and validations.

Qualifications

• 5+ years of progressive experience in enterprise IT, infrastructure engineering, or a DevOps-focused support capacity.
• Strong proficiency with macOS fleet management at scale using MDM platforms.
• Hands-on experience with Infrastructure as Code and configuration management tooling.
• Proficiency in at least two of the following languages: Go, Python, Swift – with demonstrated ability to build production-grade internal tooling and API integrations.
• Deep experience with identity and access management platforms (Okta, Google Workspace, Active Directory), including SSO, SCIM, Device Assurance Policies, MFA, and user lifecycle automation.
• Working knowledge of CI/CD pipelines (GitHub Actions or equivalent) and Git-based development workflows.
• Solid understanding of networking fundamentals.
• Experience with AWS cloud services in a production or internal-tooling context.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including leadership.
• Experience mentoring junior engineers and contributing to team culture, hiring, and process improvement.

Preferred Qualifications

• Experience in fintech, crypto, or regulated financial services environments.
• Experience with FleetDM and osquery for endpoint telemetry, compliance, and GitOps-managed device configuration.
• Experience designing agentic AI harnesses and workflows or applying context engineering techniques to augment operational processes (e.g., Claude Code, OpenCode, LLM-driven automation).
• Proficiency in Go, Python, and/or Swift for internal tooling development.
• Hands-on experience deploying reliable tools via Containerization and Orchestration (Docker, Kubernetes/EKS).
• Experience managing 1,000+ user accounts across a globally distributed workforce.
• Working knowledge of the Apple MDM protocol and open-source macOS tooling (Munki, AutoPkg, SaltStack, etc.).
• Experience with A/V systems administration (Crestron, Logitech, Chromebox for Meetings).
• SaaS Administration experience (Anthropic, Atlassian, Google Workspace, Linear, Okta, & more), service management workflows, and SLA reporting.

Pay

Competitive starting pay

Benefits

• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off