Senior Enrollment & Billing Product Owner

Job

The Senior Enrollment & Billing Product Owner partners with the Enrollment and Billing Department to deliver technology and process capabilities that support CMS-driven requirements, operational excellence, and improved compliance oversight. Serving as the voice of the business within an Agile team, the Product Owner aligns stakeholders on outcomes, translates needs into clear and actionable features and user stories, and owns prioritization of the team’s backlog to maximize value delivered. This role operates within a Scaled Agile Framework (SAFe), Agile Release Train (ART) and collaborates closely with Product Management, Scrum Masters, Architects, and delivery teams to plan, execute, and continuously improve solutions.

Qualifications

- Bachelor’s Degree or equivalent experience - 3–5 years of proven experience as a Product Owner in a Scaled Agile Framework (SAFe) environment, preferably in the health plan, healthcare, or managed care industry. - 4–6 years of related experience in analytics and/or healthcare administration. - 2–3 years of leadership experience; performs work under minimal supervision. - Demonstrated subject matter knowledge, preferably in Enrollment & Billing and/or regulated healthcare operations. - Proven experience leading discovery through delivery of strategic capabilities, including business process analysis/redesign and successful adoption of new tools and workflows. - Experience partnering across functions to manage risks, resolve issues, and coordinate dependencies impacting delivery outcomes. - Experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities. - Foundational understanding in at least one or more of the following: health plan functional areas: government programs (e.g., Medicare, Medicaid, Duals); or, governance infrastructure & delivery. - Advanced MS Office Suite experience required.

What's in it for you?

- Base Pay Range: $125,400 - $150,000 Annually - Internal title: Product Owner Sr - Work Mode: Mostly Remote - Annual employee bonus program - Robust Wellness Program - Generous paid-time-off (PTO) - Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday - Excellent 401(k) Retirement Saving Plan with employer match and contribution - Robust employee recognition program - Tuition reimbursement - Opportunity to become part of a team that makes a difference to our members and our community every day! - Qualified applicants are encouraged to apply now!

About the Role

The Senior Care Action Network, founded in 1977, began with a simple but radical idea: that older adults deserve to stay healthy and independent. Today, SCAN is a nonprofit health organization serving over 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.