Senior Enrollment Advisor, UMKC CRM Operations

Hiring Department CRM Operations Job Description UMKC's Office of Admissions is seeking applications to fill our Senior Enrollment Advisor positions. Duties and responsibilities include, but are not limited to: Maintain a strong knowledge of UMKC’s programs, policies, awards, values, and distinctions.Review admissions applications, transcripts, and test scores and process for admissionProcess First Time College and Transfer ApplicationsMonitoring and assisting with prospective student email inbox and telephone callsCoordinate the completion of student files before being reviewed for an admissions decision.Review when processing all transcripts and test score information and determine if the documents are official or unofficial.Release admit/deny decisions.Review edit data for cleanup.Maintain regular in-office hours to support the public-facing role of the Office of Admissions.Provide information to departments on the status of undergraduate applicationsCalculate GPA for students to assess admissions eligibility.Gain knowledge of our Slate, Peoplesoft and Perceptive Content database systems.Provide support for the Office of Admissions and Orientation for events as neededServe up to four primary shifts per month at the front desk, assisting with applicant inquiries and directing students as needed.Provide excellent customer service to students, faculty, staff and the community concerning application status and general university information.Demonstrate excellent written and verbal/presentation skillsPerform related duties as necessary including providing assistance for recruiting events and other Admissions Office functions.Other duties as assigned. Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary. Preferred Qualifications 3 years of experience working in an Admissions setting preferred. Anticipated Hiring Range The anticipated hiring range for this position has been established as $19.00 - $20.00 per hour Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements. Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line. Grade: Salary Plan # 008 University Title: ENROLLMENT ADVISOR, SR. To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR. Application Deadline Application review will begin on October 12, 2026. Applications will be accepted until this position is filled. Sponsorship Information Employment visa sponsorship is not available for this position. Community Information Kansas City offers the best of both worlds—a vibrant, urban community with Midwestern appeal. The city’s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City’s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor. UMKC’s campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children’s Mercy Hospital. UMKC is proud to be “Kansas City’s university,” and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.