Senior Engineering Manager

Responsibilities

• Lead 2+ engineering teams or one medium engineering area, setting direction across delivery, technical execution, team health, and operational excellence.
• Partner with Product, Design, Data, Security, IT, and business stakeholders to shape 6–12 month plans that balance customer impact, business priorities, reliability, security, and performance.
• Actively champion product innovation and guide greenfield development work, enabling teams to build new capabilities.
• Set a high technical bar without being the primary implementer. Review major designs, ask strong tradeoff questions, and ensure teams make sound decisions around scalability, simplicity, maintainability, security, observability, and cost.
• Develop engineering leaders and managers to decentralize decision-making, ensuring teams are empowered to consistently make high-quality technical and product choices.
• Drive predictable execution across teams by clarifying ownership, milestones, dependencies, risks, and decision points.
• Improve engineering practices across code review, testing, CI/CD, documentation, production readiness, incident response, and post-incident follow-through.
• Build healthy, high-accountability teams through hiring, coaching, performance management, retention, and clear expectations.

Qualifications

• 10+ years of professional software engineering experience, including strong exposure to architecture, system design, reliability, security, and production operations.
• 5+ years managing engineering teams, managers, senior engineers, or technical leads.
• Experience leading multiple teams or a medium-sized engineering area through complex product, platform, infrastructure, or modernization work.
• Experience implementing and scaling responsible AI Tool usage throughout the Software Development Life Cycle.
• Strong technical judgment across distributed systems, APIs, cloud infrastructure, CI/CD, testing, observability, incident management, and secure software delivery.
• Proven ability to partner with Product and Design to shape roadmaps, manage scope, and connect engineering work to customer and business outcomes.
• Experience hiring, coaching, developing, and performance-managing engineering talent.
• Excellent written and verbal communication skills, including the ability to explain technical tradeoffs to technical and non-technical audiences.

Ideal Qualifications

• Experience with AWS, Terraform or Infrastructure as Code, GitHub Actions, containerized workloads, Kubernetes/EKS/ECS, serverless architectures, and observability platforms and standards such as CloudWatch, Datadog, Open Telemetry, or Prometheus.
• Experience leading rearchitecture, cloud migration, front-end modernization, or platform consolidation work.
• Familiarity with marketplace, logistics, payments, identity, e-commerce, or other operationally complex product domains.
• Experience with third-party integrations or platforms such as Stripe, Okta, Cloudflare, MongoDB, Project44, or similar technologies.
• Experience improving engineering operating models, including planning cadence, delivery metrics, SLOs, incident response, quality gates, and production-readiness standards.
• Track record of developing managers, Staff+ engineers, and technical leaders into broader-scope roles.
• Experience balancing product delivery, technical debt, reliability, security, cost, and team health across a 6–12 month horizon.

Benefits

• Remote or hybrid work options
• Monthly Wellness Reimbursements
• Home office Reimbursements
• Company paid meal delivery pass
• 100% Paid Health and Dental available
• 401(k) matching, no vesting
• Stock Options
• Pet Insurance
• Dog-friendly downtown office

Company Overview

uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins!