Senior Engineer I, Field Process, ALD

What you will be working on

• Support New Product Introduction (NPI) by training with the Business Unit to gain expertise in new deposition processes and hardware.
• Lead the introduction and transfer of new processes to the customer site.
• Partner closely with field hardware engineers and Business Unit teams to troubleshoot new products and develop proposals for process or hardware improvements.
• Design and execute on-site experiments with the customer, driving development, integration, and continuous improvement projects.
• Escalate issues in a timely manner to maintain project scope, timelines, and customer alignment.
• Document key learnings during NPI and ensure effective knowledge transfer to local service and manufacturing teams.
• Analyze baseline system and process performance to identify gaps relative to technology-node requirements.
• Perform structured problem-solving and root-cause analysis on process or system nonconformances.
• Collaborate with customer teams to identify and grow opportunities for ASM hardware and process adoption.
• Support process transfer to high-volume manufacturing (HVM) fabs, creating and sharing best-known methods (BKMs) and documentation.
• Maintain strong discipline in IP boundaries, customer communication, and escalation leadership.

What we are looking for

• MS degree + 4 years of experience, OR PhD + 0 years of experience in materials science, chemical engineering, or physics.
• Experience processing, developing, or characterizing thin films in thermal ALD, plasma ALD, plasma CVD, Epitaxy, or LPCVD reactors.
• Strong troubleshooting and structured problem-analysis skills (KT, FMEA, Ishikawa, 7-step, etc.).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin-film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Able to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Experience with ASM ALD, PEALD, PECVD, Epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development or HVM environments.
• Experience leading customer-facing technical discussions or escalations.
• Background in transferring processes into HVM and supporting local service teams.
• Experience coordinating cross-functional action plans during escalations.