Senior Engineer - Cloud & Infra Management
LTM · Greater Houston · 4 mo ago
On-siteEngineeringFull-time
Key Responsibilities
- Support OT compute infrastructure servers and related components in DMZ plant environments
- Perform operational support activities including health checks, monitoring, incident resolution, and service requests
- Perform operating system patching for servers following the approved process
- Work closely with OT Security, Network, Backup, Database, and Compliance teams
- Support inventory management process
- Support backup verification activities and coordinate with Backup Storage teams
- Operate under restricted access models no direct access to lowerlevel control networks such as DCS
- Adhere to OT security governance policies and SOPs
- Support annual OT compliance reviews, audits, and vulnerability assessments
- Track compliance evidence using approved tools
- Manage OT compute incidents, changes, and requests using ITSM processes
- Create and maintain KCDs, SOPs, and governance documentation
- Cookordinate with vendors and site services teams as required
Qualifications
- Experience supporting OT ICS compute environments in manufacturing or plant settings
- Strong knowledge of Windows Server OS in OT environments
- Familiarity with DMZ-based architectures and restricted access models
- Familiarity with backup validation and coordination for OT systems
- Working knowledge of ITIL processes
- Incident, Problem, Change experience
- Support security audits, compliance reviews, and vulnerability assessments