Senior Engagement Manager, Worldwide Public Sector Professional Services, FedFin
We are seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects for the Amazon Web Services Professional Services (ProServe) team. In this role, you will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.
About the role
You will apply AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders. Your responsibilities will include distilling customer needs into clear technical requirements, decomposing complex problems, and making informed trade-off decisions considering performance, scalability, security, and business impact. With strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
As you progress, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will also apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives through a collection of offerings that drive specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through global specialty practices covering various solutions, technologies, and industries.
Responsibilities
- Lead and manage complex cloud migration and implementation projects
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distill customer needs into clear technical requirements and map them to business outcomes
- Decompose complex technical problems into actionable, deliverable solutions
- Contribute to technical documentation and define documentation standards
- Achieve and maintain relevant AWS certifications and develop domain-specific expertise
- Effectively communicate technical concepts to both technical and business audiences
Requirements
- 2+ years of experience leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale
- 7+ years of experience leading and delivering enterprise-level IT engagements
- 5+ years of cloud computing experience
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
Preferred Qualifications
- 5+ years of experience delivering customer engagements in a professional services role
- Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne, or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
Benefits
- Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans)
- Employee Assistance Program (EAP) and Mental Health Support
- Medical Advice Line and Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave
- Sign-on payments and restricted stock units (RSUs)
Amazon fosters a culture of inclusion through employee-led affinity groups and offers mentorship and career growth resources. We value work-life harmony and strive for flexibility in our working culture.
Pay
Base salary ranges:
- USA, TX, Dallas: $153,600.00 - $207,700.00 USD annually
- USA, VA, Arlington: $153,600.00 - $207,700.00 USD annually
- USA, VA, Herndon: $153,600.00 - $207,700.00 USD annually
- USA, WA, Seattle: $153,600.00 - $207,700.00 USD annually
Final compensation will be determined based on experience, qualifications, and location.