Senior Engagement Manager, Worldwide Public Sector Professional Services, FedFin
We are seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects for the Amazon Web Services Professional Services (ProServe) team. In this role, you will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.
About the role
As an Engagement Manager, you will apply AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders. You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. With strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.
The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, providing assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption.
Responsibilities
- Lead and manage complex cloud migration and implementation projects
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distill customer needs into clear technical requirements and map them to business outcomes
- Decompose complex technical problems into actionable, deliverable solutions
- Contribute to technical documentation and define documentation standards
Requirements
- 2+ years of leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale
- 7+ years of leading and delivering enterprise-level IT engagements
- 5+ years of cloud computing experience
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience in leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale
Qualifications
- 5+ years of delivering customer engagements in a professional services role
- Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne, or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
Benefits
- Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans)
- Employee Assistance Program (EAP) and Mental Health Support
- Medical Advice Line and Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave
- Sign-on payments and restricted stock units (RSUs)
Pay
Base salary range: $153,600.00 - $207,700.00 USD annually (varies by location: Dallas, TX; Arlington, VA; Herndon, VA; Seattle, WA).
Amazon is an equal opportunity employer.