Senior Employee Relations & Performance Partner - Human Resources

About The Role

Audible's People & Places team is seeking a Senior Employee Relations (ER) & Performance Partner who will serve as a trusted advisor to senior leaders, HR Business Partners, Legal, and employees across the global organization on workplace concerns, ER matters, performance management, and organizational risk.

This role owns two interconnected functions: (1) conducting impartial workplace investigations and building scalable ER frameworks, and (2) overseeing and enhancing the company's performance management philosophy and processes.

The role leverages data, analytics, and trend analysis to proactively identify emerging risks, strengthen a culture of high performance and accountability, and reduce legal, compliance, and employee experience risks.

The ideal candidate brings deep employee relations expertise and a strong point of view on what effective performance management looks like in a high-standards culture. They combine rigorous investigative capabilities with a strategic mindset — leveraging ER and performance data, workforce trends, and organizational insights to influence leadership decision-making and drive continuous improvement across the employee experience.

Responsibilities

• Conduct prompt, thorough, and impartial ER investigations into complex workplace matters
• Define and evolve the company's global ER framework, policies, and standard operating procedures — establishing best-in-class approaches in areas where precedent may not yet exist
• Plan and execute investigation strategies, including witness interviews, document reviews, evidence collection, credibility assessments, and investigative findings
• Advise and influence senior leaders across the organization on complex ER matters, investigation outcomes, corrective actions, and broader organizational risk mitigation strategies
• Oversee and continuously enhance the company's performance management framework, ensuring alignment with organizational culture, values, and high-performance standards
• Serve as a trusted advisor to senior leadership and HRBPs on performance-related matters, including performance improvement processes, calibration practices, and difficult performance conversations
• Partner with Amazon ER on shared frameworks and enterprise-wide ER initiatives to ensure appropriate alignment and consistency
• Monitor and analyze ER data across global operations
• Leverage AI tools and technology to enhance case management efficiency, streamline investigative workflows, and generate data-driven insights that inform ER and performance strategy
• Design and implement proactive employee relations initiatives that shape organizational culture, inform leadership practices, and reduce enterprise-wide risk

Requirements

• Bachelor's degree or equivalent in a related field
• Knowledge of employment law and HR policies and procedures
• 7+ years of experience in Employee Relations, Human Resources, Employment Law, Workplace Investigations, or related functions
• Experience conducting complex workplace investigations involving harassment, discrimination, retaliation, misconduct, and policy violations
• Experience analyzing workforce and performance data and translating insights into strategic recommendations for senior stakeholders
• Written and verbal communication skills, including the ability to produce clear, well-structured investigation reports and executive-level recommendations

Qualifications

• Demonstrated ability to operate independently with minimal direction in ambiguous environments
• Advanced degree, law degree, or other specialized training/certification in ER/HR
• Experience using HR analytics tools, case management systems, and workforce dashboards
• Experience designing, managing, or significantly evolving performance management programs, frameworks, or processes