Senior EDI Specialist - Hybrid

Job Responsibilities

• Liaison between the client and internal/external IT resources for the implementation and support of the EDI workflows.
• Cultivate strong working relationships with the clients in order to gain their support and solidify their continued business.
• Collaborate with various functional groups including sales, lab operations, senior leadership and third party vendors to provide client issue resolutions in a timely manner.
• Use EMR knowledge to overcome implementation challenges to ensure a smooth roll out and avoid any potential delays.
• Perform analysis of client ordering patterns to offer electronic recommendations in order to improve efficiencies and production levels.
• Communicate between the client, internal sales/IT and third party vendors to ensure successful resolutions.
• Provide initial and on-going training for various EMR systems to ensure proper utilization and client satisfaction.
• Install and maintain PC hardware to ensure business continuity and enhance the efficiency of the lab operations.
• Perform triage and any necessary troubleshooting for client EDI issues to ensure an expedites resolution.
• Provide recommendations based on their expertise and escalate to other functional areas when necessary.
• Maintain accurate and complete daily logs for client visits and travel/expense reporting.
• Schedule daily appointments based on client prioritization and proximity.

Qualifications

• Associate's Degree in Information Technology, Health Information Management, or healthcare related degree field
• 4 or more years' of experience in an IT or Healthcare related field
• 2 or more years’ experience with Microsoft Office Suite applications (Word, Excel, PowerPoint, Access, Teams)

Preferred Qualifications

• Bachelor's Degree in Health Information Management or Information Technology
• 2 or more years’ experience working with various EMR vendors and/or Labs on connectivity projects
• 1 or more years' experience in a laboratory environment
• Current or prior Labcorp experience

Additional Job Standards

• Ability to influence decision makers in various departments and levels of leadership
• Strong communication skills; both written and verbal
• Ability to handle multiple projects simultaneously under minimal supervisor
• Must have a Valid Driver's License and a clean driving record
• Ability to meet the physical demands of the position
• Ability to work variable hours and schedules

Work Schedule

This is a full time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Pay

$80,000/yr - $100,000/yr

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan